6Troubleshooting | Epson TM-T88II guide

If the auto cutter does not return to its normal position by itself, follow the steps below to correct the problem:

1.Pull the cutter cover toward you so that you can rotate the cutter motor knob.

	P
E	OW	ER
E		ER
RR
OUTPAPER	OR
OUTPAPER
FEEDEED

2. Following the instructions on the label, rotate the knob until the appears in the hole.

ADJUSTMENT:

TURN KNOB UNTIL YOU SEE TRIANGLE IN OPENING

E	POW	ER
RR
OUTPAPER	OR
OUTPAPER
FEED

3. Close the cutter cover.

3-6Troubleshooting

Image 34

Epson TM-T88II user manual 6Troubleshooting

Contents

TM-T88II Series Printer Parts and Labels Labels Solving Problems Setting Up the PrinterInstalling and Replacing Paper Quick ReferencePage Product Name TM-T88II Model Name M129B EMC and Safety Standards AppliedIii FCC Compliance Statement CE MarkingFor American Users Gereäuschpegel About This Manual Setting Up and UsingReference Printing FeaturesIntroduction Application Software Options and Accessories Viii Introduction Ordering Paper and Supplies Specified Thermal Roll Paper NTP080-80 Jujo Thermal Oy Finland Other Qualified Suppliers for Thermal PaperKanzaki Specialty Papers, Inc Contents Appendix a DIP Switch and Paper Near End Settings Xii Setting Up the Printer Setting Up the PrinterUnpacking Connecting the computer Connecting the Cables and Grounding the Printer2Setting Up the Printer Connecting the Drawer 4Setting Up the Printer Anschließen der Schublade Connecting the Power Supply Grounding the PrinterPage Installing or Replacing the Paper Roll 8Setting Up the Printer Tear off the paper as shown Self Test Using the Power Switch Cover10Setting Up the Printer Running the self test Self test printing Please press the Paper Feed button Adjustments and Settings 12Setting Up the Printer Operating the Control Panel Using the PrinterUsing the Printer Control Panel 2Using the Printer Panel lights General problems TroubleshootingTroubleshooting Printing problems 2Troubleshooting Error light is off, but nothing is printedPrinting is poor Paper handling problems Cleaning the print headPaper is jammed inside the printer 4Troubleshooting Auto cutter problems Auto cutter is jammed 6Troubleshooting Hexadecimal Dump Abcdefgh 8Troubleshooting Reference Information Printing SpecificationsReference Information Line spacing default 4.23 mm 1/6 2Reference Information Paper Specifications Paper roll single-ply Size Current Electrical CharacteristicsConsumption at Environmental Conditions TemperatureReliability Life 6Reference Information DIP switch functions DIP Switch and Paper Near End SettingsSetting the DIP Switches Serial interface specifications 2DIP Switch and Paper Near End Settings DIP Switch and Paper Near End Settings A-3 Print Density Selection Parallel interface specifications 4DIP Switch and Paper Near End Settings DIP Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6DIP Switch and Paper Near End Settings Adjusting the Paper Near End Detector DIP Switch and Paper Near End Settings A-7 8DIP Switch and Paper Near End Settings Page 1999.12