5. Troubleshooting
PROBLEM |
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The refrigerator does not | • | Check that the power plug is properly connected. | |
work at all or it does not chill | • | Is the temperature control on the display panel set to the correct temperature? Try setting it to a | |
sufficiently. |
| lower temperature. | |
| • Is the refrigerator in direct sunlight or located too near a heat source? | ||
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| If so, it may not be able to cool sufficiently. Install it in a location that is out of direct sunlight and | |
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| not near a heat source. | |
| • | Is the back of the refrigerator too close to the wall, preventing proper ventilation? | |
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| If so, it may not be able to cool sufficientlyl. Keep it an appropriate distance from the wall. | |
| • Is there too much food inside so that the food is blocking the outlet vent? | ||
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| To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too much food. | |
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The food in the fridge is | • | Is the temperature control on the display panel set to the correct temperature? Try setting it to a | |
frozen. |
| warmer temperature. | |
• Is the temperature in the room very low? | |||
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| • Did you store the food with a high water content in the coldest part of the fridge? Try moving | ||
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| those items into the body of the fridge instead of keeping them in the CoolSelect Zone™ drawer. | |
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You hear unusual noises or | • | Check that the refrigerator is level and stable. | |
sounds. | • | Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? | |
| • Was anything dropped behind or under the refrigerator? | ||
| • A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various | ||
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| accessories are contracting or expanding in relation to the temperature of the refrigerator interior. | |
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The front corners of the | • | Some heat is normal as | |
appliance are hot and |
| prevent condensation. | |
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long | |||
condensation is occurring. | |||
| time. | ||
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Ice is not dispensing. | • | Did you wait for 12 hours after installation of the water supply line before making ice? | |
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| It may take longer to make ice if it is not sufficiently cool, such as when first installed. | |
| • Is the water line connected and the | ||
| • Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed. | ||
| • Is there any ice blocked within the ice maker bucket? | ||
| • Is the freezer temperature too warm? Try setting the freezer temperature lower. | ||
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You can hear water bubbling | • | This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the | |
in the refrigerator. |
| refrigerator. | |
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There is a bad smell in the | • | Has a food item spoiled? | |
refrigerator. | • Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight. | ||
• Clean out your freezer periodically and throw away any spoiled food. | |||
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| When cleaning the inside of the fridge, store food elsewhere and unplug the appliance. Wipe with | |
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| a dry dishcloth after | |
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Frost forms on the walls of | • | Is the air vent blocked? Remove any obstructions so air can circulate freely. | |
the freezer. | • Allow sufficient space between the foods stored for efficient air circulation. | ||
• Is the freezer drawer closed properly? | |||
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| If the freezer drawer is not completely closed or is blocked, humidity from outside may enter and | |
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| cause severe frost to form. | |
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Water dispenser is not | • | Is the water line connected and the | |
functioning. | • Has the water supply line tubing been crushed or kinked? | ||
| Make sure the tubing is free and clear of any obstruction. | ||
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| • Is the water tank frozen because the refrigerator temperature is too low? | ||
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| Try selecting a warmer setting on the main display panel. | |
| • Check if the filter is properly installed. If it is not properly installed, the water dispenser may not | ||
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| work. | |
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