Troubleshooting for Anynet+

Problem

Possible Solution

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+

 

system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly

 

connected.

 

•• Check the Anynet+ device’s Video/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the

 

System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable,

 

please make sure to search devices again or turn your

 

product off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

 

 

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the

 

product and check if the Anynet+ (HDMI-CEC)is set to On in

 

the System menu.

 

 

I want to exit Anynet+.

•• Press the SOURCE button on the product remote control

 

and select a non- Anynet+ device.

 

 

The message

•• You cannot use the remote control when you are configuring

“Disconnecting

Anynet+ or switching to a view mode.

Anynet+ device ...”

•• Use the remote control after the product has completed

appears on the screen.

Anynet+ configuration or has finished switching to Anynet+.

 

 

 

The Anynet+ device

•• You cannot use the play function when initial setup is in

does not play.

progress.

 

 

The connected device is not displayed.

•• Check whether or not the device supports Anynet+ functions.

•• Check whether or not the HDMI cable is properly connected.

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Search Anynet+ devices again.

•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.

•• Some HDMI cables may not support Anynet+ functions.

•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device scan.

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