troubleshooting

CHECK THESE POINTS IF YOUR DRYER…

PROBLEM

SOLUTION

Doesn’t run.

Make sure the door is latched shut.

 

Be sure the power cord is plugged into a live electrical outlet.

 

Check the home’s circuit breaker and fuses.

 

Press the Start/Pause button again if the door is opened during the

 

cycle.

 

Empty the water in the condensed water tank.

 

Clean the filter case.

 

 

Doesn’t heat.

Check the home’s circuit breaker and fuses.

 

Select a heat setting other than Cool Air.

 

Check the case filter and condenser and clean them if necessary.

 

Dryer may have moved into the cool-down phase of the cycle.

 

 

Doesn’t dry.

Check all of the above, plus...

 

Do not overload. 1 wash load = 1 dryer load.

 

Sort heavy items from lightweight items.

 

Large, bulky items like blankets or comforters may require

 

repositioning to ensure even drying.

 

Check that the dryer is draining properly to extract adequate water

 

from the load.

 

Load may be too small to tumble properly. Add a few towels.

 

Clean the filter case.

 

Clean the Condenser.

 

Check if the cooling air vent is blocked.

 

 

Is noisy.

Check the load for objects such as coins, loose buttons, nails, etc.

 

Remove promptly.

 

Be sure the dryer is leveled properly as outlined in the installation

 

instruction.

 

It is normal for the dryer to hum due to the high velocity of air moving

 

through the dryer drum and fan.

 

 

Dries unevenly.

Seams, pockets, and other similarly heavy areas may not be

 

completely dry when the rest of the load has reached the selected

 

dryness level. This is normal. Select the Extra Dry setting if desired.

 

If one heavy item is dried with a lightweight load, such as one towel

 

with sheets, it is possible that the heavy item will not be completely

 

dry when the rest of the load has reached the selected dryness level.

 

Sort heavy items from lightweight items for best drying results.

 

 

Has an odour.

Household odors from painting, varnishing, strong cleaners, etc.

 

may enter the dryer with the surrounding room air. This is normal as

 

the dryer draws the air from the room, heats it, pulls it through the

 

tumbler, and exhausts it outside.

 

When these odors linger in the air, ventilate the room completely

 

before using the dryer.

Shuts off before load is dry Dryer load is too small. Add more items or a few towels and restart the cycle.

Dryer load is too large. Remove some items and restart the dryer.

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Samsung SDC17709/XEE, SDC3B701/XEE, SDC16709/XEE manual Troubleshooting, Check These Points if Your DRYER…, Problem Solution