Abridged

Customer Service

If you have questions about SoftBank handsets or services, please call General Information. For repairs, please call Customer Assistance.

English Manual

SoftBank Customer Center

From a SoftBank handset, dial toll free at

157 for General Information or

113 for Customer Assistance

Call these numbers toll free from landlines.

SoftBank International Call Center

From outside Japan, dial +81-3-5351-3491

(International charges will apply.)

Subscription Areas

Contacts

 

Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata,

General Information

 

0088-240-157

Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi,

 

 

 

Customer Assistance

 

0088-240-113

Nagano, Toyama, Ishikawa, Fukui

 

 

 

 

 

 

 

 

Aichi, Gifu, Mie, Shizuoka

General Information

 

0088-241-157

 

 

 

Customer Assistance

 

0088-241-113

 

 

 

 

 

 

Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama

General Information

 

0088-242-157

 

 

 

Customer Assistance

 

0088-242-113

 

 

 

 

 

 

Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa,

General Information

 

0088-250-157

Ehime, Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki,

 

 

 

Customer Assistance

 

0088-250-113

Kagoshima, Okinawa

 

 

 

 

 

 

 

 

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Samsung SGH-V709TRVSBM 0088-240-157, 0088-240-113, 0088-241-157, 0088-241-113, 0088-242-157, 0088-242-113, 0088-250-157