Samsung SLM2825DWXAA manual Operating system problems, Common Windows problems

Operating system problems

1

Common Windows problems

Condition	Suggested solutions
“File in Use” message appears	Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
during installation.
“General Protection Fault”,	Close all other applications, reboot Windows and try printing again.
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
“Fail To Print”, “A printer	These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
timeout error occurred”	mode or after printing has completed, check the connection and/or whether an error has occurred.
message appear.
Samsung Printer Experience is	Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
not shown when you click more
settings.
Machine information is not	Check the Printer properties. Click the Ports tab.
displayed when you click the	(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
device in the Devices and
	If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Printers.
The error related toast message
pops up.

5. Troubleshooting 209