Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM-T390NZKASER, SM-T390NZKAATO, SM-T390NZKAXEF, SM-T390NZKAITV, SM-T390NZKAPHE manual Appendix, Troubleshooting
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SM-T390NZKAEUR, SM-T390NZKASER, SM-T390NZKAATO, SM-T390NZKAXEF, SM-T390NZKAITV specifications

The Samsung SM-T390 series, which includes models like SM-T390NZKAPHE, SM-T390NZKAXSK, SM-T390NZKAXEZ, SM-T390NZKAITV, and SM-T390NZKAXEF, brings an impressive array of features tailored for users seeking a robust tablet experience. Designed primarily for efficiency and entertainment, these models stand out due to their versatile characteristics and powerful hardware.

At the core of the Samsung SM-T390 series is its expansive display. With a 10.1-inch Full HD LCD screen, users can expect vibrant colors and sharp details, making it ideal for watching videos, browsing the web, or engaging in tasks that require a larger viewing area. The resolution of 1920 x 1200 pixels ensures clarity, making everything from reading documents to playing games visually engaging.

Performance is another hallmark of the SM-T390 series. Equipped with an octa-core processor, these tablets offer smooth multitasking capabilities. Whether you're streaming content, playing games, or running productivity apps, the processing power ensures minimal lag and a seamless user experience. Coupled with up to 3GB of RAM, users can confidently run multiple applications without experiencing slowdowns.

Storage options vary, with models like these typically featuring up to 64GB of internal storage, expandable via microSD card. This flexibility allows users to store an extensive library of apps, games, videos, and music without worrying about running out of space.

The Samsung SM-T390 series also focuses on connectivity. With support for both Wi-Fi and Bluetooth technologies, staying connected is a breeze. Additionally, the tablets have USB Type-C ports for fast data transfer and charging, enhancing overall functionality.

Battery life is another critical consideration, and Samsung does not disappoint. These models are equipped with a sizeable battery that offers up to 12 hours of usage. This extended battery life ensures that users can enjoy their devices throughout the day without frequent recharging interruptions.

Moreover, the Samsung SM-T390 tablets come pre-installed with the latest version of Samsung’s One UI, based on Android OS, enhancing user experience with an intuitive interface and easy navigation. The suite of features includes multitasking tools, customizable home screens, and access to a vast range of apps through the Google Play Store.

In summary, the Samsung SM-T390NZKAPHE, SM-T390NZKAXSK, SM-T390NZKAXEZ, SM-T390NZKAITV, and SM-T390NZKAXEF models embody a balanced blend of performance, display quality, and user-friendly features, making them an excellent choice for students, professionals, and casual users alike.
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