Samsung SMX-C10GN, SMX-C14GN, SMX-C14RN, SMX-C13RN, SMX-C14LN Connecting to a computer, 124English

troubleshooting

Connecting to a computer

Symptom		Explanation/Solution
When using the movies,	•	Disconnect the USB cable from the computer and camcorder, restart the
a computer does not
		computer, then reconnect it correctly.
recognize your camcorder.
	• A video codec is needed to play the file recorded on your camcorder. Install or run
		the built-in edit software (Intelli-studio).
	• Make sure you insert the connector in the correct direction, and connect the USB
Cannot play a movie file		cable to the USB jack on your camcorder firmly.
properly on a PC.	•	Disconnect the cable from the computer and camcorder, restart the computer.
		Reconnect it properly.
	• Your computer may not have the necessary performance specifications to play-
		back a video file. Check the recommended computer specifications.
	• Exit the Intelli-studio application, and restart the Windows computer.
	• Intelli-studio is not Macintosh compliant.
Intelli-studio does not	•	Set “PC Software” to “On” in the Settings menu.
function properly.	•	According to your computer type, the Intelli-studio program may not run automati-
		cally. In this case, open the desired CD-ROM drive that has the Intelli-studio program
		in My Computer and run iStudio.exe.
	• Movie playback or sound may stop temporarily depending on your computer.
The image or sound on your		The movie or sound copied to your computer is not affected.
camcorder is not played on	•	If your camcorder is connected to a computer that does not support Hi-speed
your computer properly.		USB (USB2.0), the images or sound may not be played back correctly.
		The images and sound copied to your computer are not affected.
	• Check the system requirements to play a movie. ²page 97
The playback screen is	•	Exit all other applications running on the current computer.
	•	If a recorded movie is played on your camcorder when it is connected to a
paused or distorted.
		computer, the image may not play smoothly, depending on the transfer speed.
		Please copy the file to your PC, and then play it back.
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