부록appendix

Troubleshooting

PROBLEM

SOLUTION

 

 

 

Check to make sure that the camera’s Network settings

 

are appropriate.

 

Check to make sure that all network cables have been

 

connected properly.

 

If connected using DHCP, verify that the camera is able

 

to acquire dynamic IP addresses without any problem.

I can’t access the camera

If connected using a DDNS URL, verify that the MAC

from a web browser.

address has been properly entered.

 

If the camera is connected to an xDSL network, ensure

 

that Bandwidth is set to less than 600Kbps. Because xDSL

 

offers slow connection speed, setting Bandwidth high

 

results in network load and hinder network connection.

 

If the camera is connected to a router, verify that port

 

forwarding is properly configured.

 

 

 

Connected Viewers become disconnected upon any change

 

to camera or network configurations.

Viewer got disconnected

Check all network connections.

during monitoring.

If the camera is connected over an xDSL network, it’s pos-

 

sible for Viewer to disconnect under poor network condi-

 

tions.

 

 

I cannot connect to the

When you try to connect to the system using a tab browser,

the same cookie information is shared, resulting in errors when

system using a tab browser

connected. Therefore, instead of using a tab browser, open a new

of Internet Explorer 7.0.

browser window to connect to the system.

 

 

 

The camera connected to

Turn off the firewall settings on your PC and then search the camera

the network is not detected

again.

in the IP installer program.

 

 

 

 

Check whether two or more cameras are set to a single multicast

Images overlap.

address instead of different addresses. If a single address is

 

used for multiple cameras, the images may overlap.

 

 

08 APPENDIX

Appendix _77

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Samsung SNC-B5395P manual 부록appendix, Troubleshooting
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SNC-B5395P specifications

The Samsung SNC-B5395P is a cutting-edge network camera that combines advanced technology and high-quality performance, making it an ideal choice for a variety of surveillance applications. As an IP camera, it supports the latest innovations in imaging technology, ensuring that users benefit from superior video quality and enhanced monitoring capabilities.

One of the main features of the SNC-B5395P is its impressive resolution. The camera supports full HD 1080p video recording at 30 frames per second, providing clear and detailed images that are crucial for effective surveillance. This high resolution enables users to capture finer details, which is particularly important in identifying individuals or objects in the monitored area.

The camera is equipped with a powerful 20x optical zoom lens, which allows operators to focus on specific areas of interest without sacrificing image quality. This zoom capability is complemented by an autofocus feature, ensuring that even fast-moving subjects are captured clearly. Additionally, the camera provides a wide field of view, making it easier to monitor large areas with a single unit.

Another standout characteristic of the SNC-B5395P is its low-light performance. With a built-in infrared (IR) LED, the camera can capture clear images in complete darkness, enhancing its effectiveness for 24/7 surveillance. This feature is particularly beneficial for outdoor environments where lighting conditions may vary significantly throughout the day.

The SNC-B5395P also integrates advanced analytics technologies, including motion detection and tampering alerts. These intelligent features help to streamline monitoring processes by automatically notifying users of any unusual activity, reducing the need for constant manual oversight. Furthermore, the camera supports dual streaming, which allows users to simultaneously broadcast high and low-resolution streams, optimizing bandwidth usage.

In terms of connectivity, the SNC-B5395P supports Power over Ethernet (PoE), simplifying installation by allowing a single cable to provide both power and data transmission. It also features various network protocols for seamless integration with existing surveillance systems and supports SD card storage for local recording, providing flexibility in terms of data management.

Overall, the Samsung SNC-B5395P is an exceptional network camera that combines high-definition video quality, powerful zoom capabilities, and sophisticated analytics. Its robust performance in different lighting conditions and user-friendly features make it a valuable asset for any security infrastructure, whether for commercial or residential use.
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