No image appears, Enabled Motion Detection

PROBLEM

SOLUTION

		If the transmission method is set to multicast, check whether
	No image appears.	there is a router that supports multicast in the LAN the camera is
		connected to.

	I enabled Motion Detection	Verify the settings in the following sequence:
	Feature under Motion	Verify the settings in the following sequence:
	Detection, but .jpg files are	A. NTP must be properly configured.
	not getting sent over FTP/	B. Motion Detection Feature must be enabled.
	SMTP even after motion	C. Alarm Video Transmission must be enabled.
	detection occurs at the FT	D. Check for scheduling conflict.
	camera.
	Is it possible to configure	Yes. Motion Zone can be configured independently of
	Motion Zone with Motion	Yes. Motion Zone can be configured independently of
	Motion Zone with Motion	whether or not Motion Detection Feature is in use.
	Detection Feature disabled?	whether or not Motion Detection Feature is in use.
	Detection Feature disabled?
	A motion event took place	Check alarm output port settings.
	but didn’t trigger an alarm.	Check alarm output port settings.
	but didn’t trigger an alarm.
	Data is not getting recorded	Make sure that the memory card is not defective.
	Data is not getting recorded	Verify that the Lock switch on the memory card is not
	on the SDHC memory card.	Verify that the Lock switch on the memory card is not
	on the SDHC memory card.	enabled.
		enabled.

	SD Indicator will not turn	Make sure that the memory card is not defective.
	on after inserting an SDHC	Go to Configurations  Events  Alarm Image Settings and
	memory card.	verify that SD Card Recording option is checked.

		Make sure that the memory card has been inserted correctly
	I inserted an SDHC memory	in the right direction. With memory cards that have been
	I inserted an SDHC memory	formatted from a different device, their performance cannot
	card, but the camera isn’t	formatted from a different device, their performance cannot
	card, but the camera isn’t	be guaranteed when used in the camera.
	working properly.	be guaranteed when used in the camera.
	working properly.	Go to Configurations  Events  Recording Settings and
		Go to Configurations  Events  Recording Settings and
		format the memory card again.

	The SDHC memory card is	Verify that the memory card’s Lock function is not enabled.
	not getting formatted.	Verify that the memory card’s Lock function is not enabled.
	not getting formatted.

78_ Appendix

SNC-B5395P specifications

The Samsung SNC-B5395P is a cutting-edge network camera that combines advanced technology and high-quality performance, making it an ideal choice for a variety of surveillance applications. As an IP camera, it supports the latest innovations in imaging technology, ensuring that users benefit from superior video quality and enhanced monitoring capabilities.

One of the main features of the SNC-B5395P is its impressive resolution. The camera supports full HD 1080p video recording at 30 frames per second, providing clear and detailed images that are crucial for effective surveillance. This high resolution enables users to capture finer details, which is particularly important in identifying individuals or objects in the monitored area.

The camera is equipped with a powerful 20x optical zoom lens, which allows operators to focus on specific areas of interest without sacrificing image quality. This zoom capability is complemented by an autofocus feature, ensuring that even fast-moving subjects are captured clearly. Additionally, the camera provides a wide field of view, making it easier to monitor large areas with a single unit.

Another standout characteristic of the SNC-B5395P is its low-light performance. With a built-in infrared (IR) LED, the camera can capture clear images in complete darkness, enhancing its effectiveness for 24/7 surveillance. This feature is particularly beneficial for outdoor environments where lighting conditions may vary significantly throughout the day.

The SNC-B5395P also integrates advanced analytics technologies, including motion detection and tampering alerts. These intelligent features help to streamline monitoring processes by automatically notifying users of any unusual activity, reducing the need for constant manual oversight. Furthermore, the camera supports dual streaming, which allows users to simultaneously broadcast high and low-resolution streams, optimizing bandwidth usage.

In terms of connectivity, the SNC-B5395P supports Power over Ethernet (PoE), simplifying installation by allowing a single cable to provide both power and data transmission. It also features various network protocols for seamless integration with existing surveillance systems and supports SD card storage for local recording, providing flexibility in terms of data management.

Overall, the Samsung SNC-B5395P is an exceptional network camera that combines high-definition video quality, powerful zoom capabilities, and sophisticated analytics. Its robust performance in different lighting conditions and user-friendly features make it a valuable asset for any security infrastructure, whether for commercial or residential use.

Samsung SNC-B5395P No image appears, Enabled Motion Detection, Feature under Motion, Memory card

Models: SNC-B5395P

PROBLEM

No image appears.

I enabled Motion Detection

Feature under Motion

Detection, but .jpg files are

not getting sent over FTP/

SMTP even after motion

detection occurs at the FT

camera.

Is it possible to configure

Motion Zone with Motion

A motion event took place

but didn’t trigger an alarm.

Data is not getting recorded

on the SDHC memory card.

SD Indicator will not turn

on after inserting an SDHC

memory card.

I inserted an SDHC memory

card, but the camera isn’t

working properly.

The SDHC memory card is

not getting formatted.

SNC-B5395P specifications