Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

Solution

 

 

The MOTION

ƒ

Please check if 'MOTION

 

 

DETECTION function is

 

DETECTION' mode is turned on.

 

 

not working.

ƒ

Please check if the MD LEVEL is too

 

 

 

 

 

 

 

low.

 

 

 

ƒ

Please check the setting of the MD

 

 

 

 

AREA.

 

 

 

 

 

 

 

When camera cannot

ƒ

Inspect the cables(power or network)

 

 

be controlled for Pan/

 

connected to the device.

 

 

Tilt/ Zoom

ƒ

Connect to Admin page to check

 

 

 

 

 

 

 

whether user control is selected.

 

 

 

 

 

 

 

Colors are not quite

ƒ

Please check the 'WHITE BAL'

 

 

right.

 

setting.

 

 

 

 

 

 

 

The screen is

ƒ

Please check if the camera is facing

 

 

flickering.

 

directly into sunlight or fluorescent

 

 

 

 

light.

 

 

 

 

 

 

 

L/L mode isn't able to

ƒ

Please check the frequency of power

 

 

be selected.

 

supply (60Hz for NTSC, 50Hz for

 

 

 

 

PAL).

 

 

 

 

 

 

 

DAYNIGHT(Auto) mode

ƒ

Please check if the AGC menu is set

 

 

is not working.

 

to the OFF position.

 

 

 

 

 

 

 

SENS-UP function is

ƒ

Please check if the AGC menu is set

 

 

not working.

 

to the OFF position.

 

 

 

ƒ

Please check if the SHUTTER menu

 

 

 

 

is set to MANUAL mode.

 

 

 

ƒ

Please check the limit of SENS-UP

 

 

 

 

AUTO mode.

 

 

 

 

 

 

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Samsung SNP-3300A Problem Solution Motion, Detection function is, Not working, When camera cannot, Be controlled for Pan