30X PTZ Network Camera SNP-3300A

If there are problems in operation, please refer to the items below. If the problem persists, please contact the agent you purchased this product from.

Problem

 

 

Solution

 

 

Nothing appears on the

ƒ

Please check the power connection.

screen.

ƒ

Please check the video signal line

 

 

 

connection.

 

 

 

 

ƒ Open

MS-DOS

window

to

check

 

 

whether 30X PTZ Network Camera

 

 

SNP-3300A is connected to network.

 

 

In case of ping 192.168.1.100,

 

 

replace it with IP address set up at

 

 

server

 

 

 

The video image is not

ƒ

Please

check if

the lens

is

clean.

clear.

 

Please clean the lens with a clean

 

 

 

 

cloth or brush.

 

 

 

ƒPlease adjust the contrast feature of the monitor.

ƒPlease make sure that the screen is not exposed directly to a bright light. Please move the camera if necessary.

The screen is dark.

ƒ

Please adjust the contrast feature of

 

 

 

the monitor.

 

 

ƒ If you have an intermediate device, set

 

 

the 75Ω/Hi-z properly, and check the

 

 

terminals.

 

 

 

 

There is a problem with

ƒ

Please check if an appropriate power

the camera operation.

 

source

to the camera

complies with

The camera surface is

 

 

the

manufacturer's

standard

too hot and black

 

 

requirement, or if the voltage keeps

stripes appear on the

 

screen.

 

changing.

 

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Samsung SNP-3300A Problem Solution Nothing appears on, Video image is not, Clear, Screen is dark, Camera operation