Samsung SNP-3300A Problem Solution Audio is not working, Video is stopped, No image from web

30X PTZ Network Camera SNP-3300A

Problem				Solution
Audio is not working	ƒ	Please check the audio is selected
		from admin page.
	ƒ Please		check speaker			volume		from
		the viewer.
	ƒ	In case input sound through
		microphone at Viewer is not outputted
		through Audio Out of server, please
		check whether Audio Out channel is
		selected at admin page. Or check
		whether microphone is available at
		Viewer.
	ƒ	Please check audio driver is working
		in user’s PC.
Video is stopped	ƒ	Please check whether network cable
		of 30X PTZ Network Camera SNP-
		3300A is correctly connected
	ƒ	In case user uses hub or IP router,
		check	whether		these		network
		equipments are working properly.
	ƒ Open MS-DOS window						and	check
		whether 30X PTZ Network Camera
		SNP-3300A is connected to network.
No image from web	ƒ	Click ‘refresh (shortcut; F5) ’ button at
viewer		browser to recall the page
	ƒ	Check whether power of camera and
		network cable is properly connected.
	ƒ Check whether computer is connected
		to network.
	ƒ If you		use	hub	or	router,		check
		whether such equipments are properly
		operated.
		(Note: Open MS-DOS window and
		enter network ID of camera at ping
		192.168.1.100)
	ƒ Connect		to	Admin	page		to	check
		whether video output is selected.

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