Symptoms

Troubleshooting

 

 

 

Screen and

Cannot see picture images.

Be sure that the power cord of the projector is connected.

External

 

Be sure that the proper input source is selected.

Source

 

 

Check that the connectors are properly connected to the ports

 

 

 

 

at the back of the projector.

 

 

Check the Remote Control batteries.

 

 

Be sure that the <Color>, <Brightness> settings are not at their

 

 

lower limit.

 

 

 

 

Poor color.

Adjust the <Tint> and <Contrast>.

 

 

 

 

Images are not clear.

Adjust the focus.

 

 

Check that the projection distance is either too far or too near

 

 

to the screen.

 

 

 

 

Strange noise.

If a strange sound continues, contact our service center.

 

 

 

 

The operating LED is lit up.

Refer to Corrective Actions According to LED Indications.

 

 

 

 

Lines appear on screen.

Because noise may occur when using your PC, adjust the fre-

 

 

quency of the screen.

 

 

 

 

No external device screen is displayed.

Check the operating status for the external device and check

 

 

whether the adjustment items, such as the <Brightness> and

 

 

the <Contrast> have been changed correctly in the <Mode>

 

 

command screen of the Projector menu.

 

 

 

 

Only blue screen appears.

Be sure to properly connect the external devices. Check the

 

 

connection cables again.

 

 

 

 

Screen appears in black and white or odd

As mentioned above, check the adjustment items such as the

 

color./ screen is too dark or bright.

<Brightness>, <Contrast> and <Color> in the menu.

 

 

If you want to restore various settings to their factory defaults,

 

 

run <Factory Default>from the menu.

 

 

 

 

The <Mode not supported. Recommended

Set the resolution and the refresh rate for your PC display to

 

Mode: 800x600 60hz> message appears.

800x600 and 60Hz respectively.

 

 

See the "2-3-2 Setting up the PC Environment" section here in

 

 

for details on the setting.

 

 

 

Multimedia

I hear no sound when playing a video file from

Check the audio format of the concerned video file.

Function

my USB storage device.

The sound effects are not available for non-supported formats

 

 

 

 

such as AC3, etc.

 

 

Convert the audio format into a supported format using a video

 

 

converter.

 

 

 

5-1

Troubleshooting

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Samsung SP-P410M specifications Lower limit