Samsung SU-2930 Series Tro u bl e s h o o t i n g, Problem Cleaner won’t run, Possible Cause

Tro u bl e s h o o t i n g

Check this list of possible problems and solutions before bringing your vacuum to a service center.

Problem: Cleaner won’t run

Possible Cause

Possible Solution

Not firmly plugged in

Plug unit in firmly

No voltage in wall plug

Check fuse or breaker

Blown fuse or tripped breaker

Replace fuse or reset breaker

Filters blocked or dirty

Clean filters as per manual instructions

Problem : Dust escapes the Dirt Cup

Possible Cause

Possible Solution

Dirt Cup improperly installed

Re-install the Dirt Cup.

Problem : Cleaner hard to push

Possible Cause

Possible Solution

Incorrect carpet height setting

Rotate nozzle control knob to lower setting

Problem : Poor job of dirt pickup

Possible Cause

Possible Solution

Full or clogged Dirt Cup

Empty the Dirt Cup and check for blockages.

Broken or worn belt

Replace belt.

Clogged hose or nozzle

Clean hose or nozzle area.

Hole in hose

Replace hose.

Dirt Cup improperly installed

Properly install the Dirt Cup

Incorrect carpet height setting

Rotate nozzle control knob to lower setting

Clogs in air flow passage

Clear clogs/clean filters as per manual instructions

Problem : Abnormal sound

Possible Cause

Possible Solution

Strange sound like rushing air

Check for clogs in hose, nozzle area and or filters, clear or claen any clogs or blockages as per manual instructions

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