There Is a Problem with the Picture

Testing the picture

MENU Support Self Diagnosis Picture Test Try now

Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for

flaws or faults.

The problem

 

Try this!

 

 

 

If your Samsung Television is flickering or dimming sporadically, you may need to

Flickering and

disable some of the energy efficiency features. Disable Energy Saving (MENU

Dimming

System

Eco Solution Energy Saving) or Eco Sensor (MENU System Eco

 

Solution

Eco Sensor).

 

 

 

If the colour on your Samsung television screen is not correct or the black and

 

white colours are off, run Picture Test (MENU Support Self Diagnosis

 

Picture Test).

 

If the test results indicate that the problem is not caused by the TV, do the

Component

following:

 

Connections/Screen

●● Confirm that the TV's video input connectors are connected to the correct

Colour

external device video output connectors.

 

●● Check the other connections as well. If the TV is connected to an external

 

device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged

 

into their proper connectors.

 

 

 

If the colours on your Samsung TV are correct but just a little too dark or bright,

Screen Brightness

try adjusting the following settings first.

●● Go to the Picture menu and adjust the Backlight, Contrast, Brightness,

 

 

Sharpness, Colour, and Tint (G/R) settings.

 

 

Ghosting, Blurring, or

If you notice ghosting or blurring on the screen, use the Auto Motion Plus function

Juddering

(MENU

Picture Picture Options Auto Motion Plus) to resolve the issue.