Troubleshooting | Samsung UA37D5000PMXSQ, UA40D5000PMXSQ specs

❑❑ Troubleshooting

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com”, then click on Support.

	Issues	Solutions and Explanations

	Picture Quality	First of all, please perform the Picture Test and confirm
		that your TV is properly displaying test image. (go to
		MENU - Support - Self Diagnosis - Picture Test) If the
		test image is properly displayed, the poor picture may
◀		caused by the source or signal.	▶

English

Image 158

Samsung UA37D5000PMXSQ, UA40D5000PMXSQ, UA46D5000PMXSQ manual Troubleshooting, Menu Support Self Diagnosis Picture Test If

Contents

Manual Contents Using the Info button Now & Next guide Guide Using Channel menu Watch TVOOMENUm → Support → Contents Home → Entere Using Guide Select Cancel Schedules Watch / Schedule Schedule Manager Start Time Reserved programmes, and select the Edit or Cancel Schedules Favourites Channel ListTV, Radio, Data/Other, Analogue or Ch.Mode / Channel Move to the All, TV, Radio, Data/Other or Programme View button, you can move to Channel Status Display Icons Programme View button Schedules Channel Manager Channel ManagerFavourites 1-5 Shows Channel Status Display Icons Channel Manager Option Menu t Favourites NN Note Channel Number function English OOMENUm → Channel → Entere Retuning ChannelsCountry Number is Auto Tuning Manual Tuning Has finished, channels are updated in the channel list Edit Channel Number Disable / Enable Fine Tune NN NN Transfer Channel List OOMENUm → Picture → Picture Mode → Entere Changing the Preset Picture ModePicture Mode Standard Adjusting Picture Settings OOMENUm → Picture → Samsung MagicAngle → Entere To the TV OOMENUm → Picture → Backlight → EntereContrast, Brightness and Sharpness Screen Adjustment OOMENUm → Picture → Screen Adjustment → Entere Smart View1 Smart View2 NN Note Screen Size 169 / Wide Zoom / Zoom / 43 Available only when PC Screen Adjustment NN It is available in PC mode Auto Adjustment t OOMENUm → Picture → Auto Adjustment → Entere Box Changing the Picture Options Advanced SettingsOOMENUm → Picture → Advanced Settings → Entere English Consumption by brightness control adapted motion Colour Tone Cool / Standard Picture OptionsOOMENUm → Picture → Picture Options → Entere Warm1 / Warm2 Noise to provide improved picture quality To Off, Auto1, or Auto2 Reset Picture OK / Cancel Resets your current picture mode to its default settings OOMENUm → Sound → Sound Mode → Entere Changing the Preset Sound ModeSound Mode t OOMENUm → Sound → Entere Sound Systems, EtcSound Effect SRS TruSurround HD Off / On Reset Resets the equalizer to its default settings Equalizer Audio Format Broadcast Audio OptionsAudio Language Audio Description Additional Setting As an AV receiver 0ms ~ 250ms Either -20dB or -31dB Either -10dB or -20dB Speaker Select External Speaker / TV Speaker Speaker SettingsNN If there is no video signal, both speakers will be mute Auto Volume Off / Normal / Night Reset Sound OK / Cancel Resets your current sound mode to its default settings Selecting the Sound Mode Oodual I-II → Entere AllShare Settings Setting the NetworkNetwork Settings Network Status Connecting to a Wired Network You can attach your TV to your LAN using cable in three ways LAN Cable LAN Port on the Wall English Network Setup Auto Appears, and network setting is done IP Settings Network Setup Manual Are displayed Set IP Mode to Manual IP Settings English Wireless IP sharer NN Note Failure Not work with the TV English One Foot Connection Ad hoc Method Method Will have to enter the Pass Phrase during the setup process Select the Wirelessgeneral If the wireless router has security Network Setup Manual Set IP Mode to Manual Network setting values it needs Connects to your network Network Setup One Foot Connection Than 25cm Appears, and network setting is doneAdapter giving a gap no larger Wait until the connection is Network Setup Ad-Hoc English English OOMENUm → System → Time → Entere Setting the TimeTime Clock Set Set the Day, Month, Year, Hour and Minute manually OOMENUm → System → Time → Sleep Timer → Entere Using the Sleep TimerSetting the On / Off Timer English On Timer function may not work with USB devices with Each USB you use is assigned its own folder. When usingCard reader when using On Timer Built-in battery, MP3 players, or PMPs made by some Can be made. You must set the clock Off Timer 1 / Off Timer 2 / Off TimerThree different off timer settings First OOMENUm → System → Security → Entere Locking ProgrammeSecurity Mute → 8 → 2 → 4 → Power on PIP t Picture-in-Picture does not function in the same modePicture In Picture PIP OOMENUm → System → PIP → Entere PIP settings Sub in PIP mode Economical Solutions OOMENUm → System → Entere No-Signal Power Off Off / 15 min / 30 min / 60 min Auto Protection Time Other Features Language Digital Text Disable / Enable Subtitle General NN If you select User Input, you can make TV name manually Anynet+HDMI-CEC DivX Video On Demand OOMENUm → Support → Entere Support MenuManual Sound menu Signal strengthSelf Diagnosis NN Software is represented as Year/ Month/DayVersion Software UpgradeCurrent Version the software already installed in the TV TV Side Panel Upgrade the software using the Internet By Online English Contact Samsung Contents HomeYou can enjoy useful and various contents Using the My Downloads Connecting a USB Device English USB HDD is not supported Connect a USB HDD to the dedicated port, USB 1 HDD port May not be supported English Files on the device may not be read PC, format the device and check the connection 123.456.789 DivX DRM, Multi-audio, embedded caption does not supported English Contents mode / Device name Operation Buttons Screen Display Videos Playing time Html Supported Video Formats 1920 x 1/6.0 264 BP/MP MP3 / AC3 HE-AAC 1920 x 24/25/30 Mpg Other Restrictions Video Decoder Audio Decoder Music Music NN The check box appears to the left of the selected files Photos My Downloads Additional Functions Time Search Shuffle Mode Sound Mode Start Slide Show Setting What is Anynet+? t On your TV and the Digital Audio Input on the Home Theatre To 3 devices of the same type Connected, the disc menu of the DVD recorder will appear Changes Anynet+ mode to TV broadcast modeShows the Anynet+ device list Appear Anynet+ Menu DescriptionTitle Menu Sound is played through the receiver OOMENUm → System → Anynet+ HDMI-CEC → Entere Setting Up Anynet+Setup CEC must be set to On Switching between Anynet+ Devices Listening through a Receiver NN Note Troubleshooting for Anynet+ Problem Possible Solution Initial setup, etc Channels, operating My Downloads or Plug & Play On in the System menu Use the remote control when the Anynet+ setting or Connecting toConfiguring Anynet+ or switching to a view mode Anynet+ device Connected device is Problem Possible Solution TV sound is not Output through Receiver About AllShare for LED 5 series 32-46 inches Setting Up AllShare Or other devices that support Dlna DMC Media Off in the AllShare Settings Device’s user’s guide Analogue Channel Teletext Feature Broadcasting screen. Press it one more time to exit teletext English English English Anti-theft Kensington Lock Position and colour may Differ depending on the model Model Troubleshooting Menu Support Self Diagnosis Picture Test If Issues Solutions and Explanations TV image does Signal Mobile phones used close to the TV cca up to 1m may Menu System Eco Solution Energy Saving Picture Mode / Colour / Brightness / SharpnessAdjust Energy Saving option in the TV menu. go to On the edge Change cable/satellite box resolution Screen Issues Solutions and Explanations Picture is black Support Self Diagnosis Sound Test If the audio is OK, the sound problem may caused bySource or signal If you are using a DVI to Hdmi cable, a separate audio Issues Solutions and Explanations Speakers Settings TV will turn off after 10 ~ 15 minutes if there is no Signal Source button on the remote control English Set your PC’s output resolution so it matches Issues Solutions and Explanations PC ConnectionMode Not Supported Issues Solutions and Explanations Network Connection TV to full screen Issues Solutions and Explanations Remote control Does not work Right direction Channel Information isSelf Diagnosis Test English Available HDMI, PC or Component source You turned the TV off English Licence English Open Source Licence Notice