Using the Gateway 205 Projector

Troubleshooting

Warning

First steps

To avoid bodily injury, do not attempt to troubleshoot the projector problem if:

Power cable or plug are damaged

Liquid has been spilled into the projector

The projector was dropped

The projector case was damaged

Instead, unplug the projector and contact a qualified service technician.

Try these things first:

Make sure that the power cable is connected to the projector and an AC outlet and that the AC outlet is supplying power.

If you use a power strip, make sure that it is turned on.

Make sure that all components are connected correctly and securely. For more information, see “Connecting components” on page 17.

If an error message appears on the screen, see “On-screen status messages” on page 35.

If the suggestions in the Troubleshooting section of this guide does not correct the problem, contact Gateway Technical Support at 800-846-2303.

Before calling Gateway Technical Support:

Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

Make sure that the projector is nearby at the time of your call. The technician may have you follow troubleshooting steps.

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Gateway 205 specifications Troubleshooting, First steps