Samsung UA55M6300AKXXV TV Wont Connect to the Internet, Settings General Network, Network Status

The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The problem	Try this!
The TV cannot connect to	Make sure the TV has a network connection (	Settings General Network
your network or apps (for
	Network Status).
Internet compatible models
	Contact your Internet service provider.
only).
The wireless network	Confirm your wireless modem/router is on and connected to the Internet.
connection failed.
	Position your wireless router, modem router, or access point in a central location. Avoid
	putting it in a corner.
	Use a wireless repeater to get an instant boost in your wireless signal strength. Place the
The wireless network signal	repeater halfway between your wireless router and your TV.
	The most common wireless technology, 802.11g (wireless-G), operates at a frequency of
is too weak.
	2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby
	monitors, garage doors, and other wireless devices. Reduce interference by not using
	or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that
	communicate via the 5.0 GHz frequency.
	Check the network connection status (	Settings General Network
The software update over	Network Status).
the Internet has failed.	If the TV is not connected to a network, connect it to a network.

The upgrade stops if you already have the latest software version.

The Schedule Recording/Timeshift Function Isn't Working

When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.

The problem	Try this!
	Check if there is a USB device connected to the TV.
Schedule Recording cannot be	Recording will automatically stop if the signal becomes too weak. Check the free space
used.	on the USB device. The function will not work if there isn't enough storage space on the
	USB device.

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