Samsung UA55M5500AKXXV Have Trouble Launching/Using Apps, My File Wont Play, Want to Reset the TV

I Have Trouble Launching/Using Apps

When apps aren't working, these steps may help resolve the problem.

The problem	Try this!
I launched an app, but	Languages supported by the app may be different from the user interface language. The ability
it's in English. How can I
	to change the language depends on the service provider.
change the language?
My application is not	Check with the service provider.
working.	Refer to the Help section on the application service provider's website.

My File Won't Play

When files aren't playing, this may help resolve the problem.

The problem	Try this!
Some files can't be	This problem may occur with high-bitrate files. Most files can be played back, but you might
played.	experience problems with high-bitrate files.

I Want to Reset the TV

Initialise the settings to factory defaults.

Reset

Path

Description

Reset Settings		Settings	Resets Picture, Sound, Broadcasting, and all other settings, except
	Support	Self Diagnosis
			for the network settings, to the default settings.
	Reset
		Settings	Resets all Smart Hub settings to their factory defaults and
Reset Smart Hub			deletes all information related to Samsung accounts, linked
	Support	Self Diagnosis
			service accounts, Smart Hub service agreements, and Smart Hub
	Reset Smart Hub
			applications.

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