The problem

Try this!

 

The compression of video content may cause picture distortions, especially in fast moving

 

pictures from sports programmes and action movies.

 

The picture is distorted.

If the signal reception is weak or poor, screen distortion may be visible but it is not a

malfunction.

 

 

 

 

 

 

 

 

Mobile phones used close to the TV (within 1 m) may cause noise on analogue and digital

 

channels.

 

 

 

 

 

The colour is wrong or

If you’re using a Component connection, make sure that the Component cables are

connected to the correct jacks. Incorrect or loose connections may cause colour problems or

missing.

a blank screen.

 

 

 

 

 

 

 

 

 

 

Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Colour settings.

 

●●

Settings

Picture

Picture Mode

 

 

●●

Settings

Picture

Expert Settings

Brightness

The colour is poor or the

●●

Settings

Picture

Expert Settings

Sharpness

●●

Settings

Picture

Expert Settings

Colour

picture is not bright enough.

See if Energy Saving Mode has been enabled.

 

 

 

 

●●

Settings

General

Eco Solution

Energy Saving Mode

 

Try resetting the picture.

 

 

 

 

●●

Settings

Picture

Expert Settings

Reset Picture

 

 

 

There is a dotted line on the

Change Picture Size to 16:9 Standard.

 

edge of the screen.

●●

Settings

Picture

Picture Size Settings Picture Size 16:9 Standard

 

 

 

If you are using AV or analogue equipment, disconnect the adapter from the Component

 

(Blue) input port on the TV and connect it to the AV (Yellow) input port.

The picture is black and

"" The Component or AV input port may not be provided depending on the model or

white.

 

geographical area.

 

 

 

Check whether Greyscale is set to On.

●● Settings General Accessibility Greyscale

"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

"" If the problem persists, check the signal strength or refer to the external device’s user manual.

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Samsung QA65Q9FNAKXXV, UA55NU7100KXXV, UA65NU7100KXXV, UA82NU8000KXXV, QA65Q8CNAKXXV, QA75Q9FNAKXXV, UA43NU7400KXXV manual 126

QA55Q8CNAKXXV, QA65Q9FNAKXXV, UA65NU7100KXXV, UA50NU7400KXXV, UA55NU8000KXXV specifications

The Samsung UA55NU8500KXXV and UA65NU8500KXXV are part of Samsung's acclaimed NU8500 series, known for delivering stunning visuals and top-notch performance. These models are designed to cater to diverse viewing needs, whether for a modest living room or a larger entertainment area.

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