There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings Support Self Diagnosis Start Picture Test Try NowBefore you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem | Try this! |
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If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable Ambient Light Detection, Energy Saving Mode, or Motion Lighting.Flickering and Dimming ●● Settings General Eco Solution Ambient Light Detection●● Settings General Eco Solution Energy Saving Mode●● Settings General Eco Solution Motion LightingIf the colour on your TV screen is not correct or the black and white colours are off, run Start
| Picture Test. |
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| ●● | Settings | Support | Self Diagnosis | Start Picture Test | |
Component Connections/ | If the test results indicate that the problem is not caused by the TV, do the following: | |||||
Screen Colour | ●● Confirm that the video input connectors are connected to the correct external device | |||||
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| video output connectors. |
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| ●● Check the other connections as well. If the TV is connected to an external device via | |||||
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| a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper | ||||
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| If the colours on your Samsung TV are correct but just a little too dark or bright, try | |||||
| adjusting the following settings first. |
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| ●● | Settings | Picture | Expert Settings | Backlight | |
Screen Brightness | ●● | Settings | Picture | Expert Settings | Contrast | |
●● | Settings | Picture | Expert Settings | Brightness | ||
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| ●● | Settings | Picture | Expert Settings | Sharpness | |
| ●● | Settings | Picture | Expert Settings | Colour | |
| ●● | Settings | Picture | Expert Settings | Tint (G/R) |
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