There Is a Problem with the Picture, 124

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support Self Diagnosis Start Picture Test Try Now

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.

The problem				Try this!

	If your Samsung Television is flickering or dimming sporadically, you may need to disable
	some of the energy efficiency features.
Flickering and Dimming	Disable Ambient Light Detection, Energy Saving Mode, or Motion Lighting.
Flickering and Dimming	●●	Settings	General	Eco Solution	Ambient Light Detection
	●●	Settings	General	Eco Solution	Ambient Light Detection
	●●	Settings	General	Eco Solution	Energy Saving Mode
	●●	Settings	General	Eco Solution	Motion Lighting

	If the colour on your TV screen is not correct or the black and white colours are off, run Start
	Picture Test.
	●●	Settings	Support	Self Diagnosis	Start Picture Test
Component Connections/	If the test results indicate that the problem is not caused by the TV, do the following:
Screen Colour	●● Confirm that the video input connectors are connected to the correct external device
		video output connectors.
	●● Check the other connections as well. If the TV is connected to an external device via
		a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
		connectors.

	If the colours on your Samsung TV are correct but just a little too dark or bright, try
	adjusting the following settings first.
	●●	Settings	Picture	Expert Settings	Backlight
Screen Brightness	●●	Settings	Picture	Expert Settings	Contrast
Screen Brightness	●●	Settings	Picture	Expert Settings	Brightness
	●●	Settings	Picture	Expert Settings	Brightness
	●●	Settings	Picture	Expert Settings	Sharpness
	●●	Settings	Picture	Expert Settings	Colour
	●●	Settings	Picture	Expert Settings	Tint (G/R)

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QA55Q8CNAKXXV, QA65Q9FNAKXXV, UA65NU7100KXXV, UA50NU7400KXXV, UA55NU8000KXXV specifications

The Samsung UA55NU8500KXXV and UA65NU8500KXXV are part of Samsung's acclaimed NU8500 series, known for delivering stunning visuals and top-notch performance. These models are designed to cater to diverse viewing needs, whether for a modest living room or a larger entertainment area.

One of the standout features of both models is their 4K UHD resolution, which boasts four times the pixel density of Full HD. This ensures that users enjoy crystal-clear images with incredible detail and clarity. Coupled with High Dynamic Range (HDR) technology, these televisions provide an expanded range of colors and brightness levels, making dark scenes more visible and bright scenes more vibrant. HDR10+ support optimizes each frame for an even better viewing experience, allowing users to see the nuances in every scene.

The design of the UA55NU8500KXXV and UA65NU8500KXXV is sleek and modern, featuring a curved screen that enhances immersion. This curvature is not just a design choice; it helps to create a more encompassing viewing experience, drawing viewers into the action. The ultra-thin bezels further enhance the aesthetic appeal, ensuring that the screen is the focal point of any room.

In terms of smart capabilities, both models are powered by Samsung’s Tizen operating system, which offers a user-friendly interface and access to a wide range of streaming services. Users can easily navigate through their favorite apps, including Netflix, Amazon Prime Video, and YouTube. The smart features also support voice control, allowing for effortless navigation and interaction.

Another notable characteristic is the TV's sound quality. With integrated Dolby Digital Plus technology, users can expect a rich and immersive audio experience that complements the stunning visuals. Additionally, both models support Bluetooth connectivity, enabling users to connect external speakers or sound systems for enhanced audio performance.

For gamers, these models offer game mode settings that optimize performance to reduce input lag and enhance gameplay visuals. This ensures that players have a seamless gaming experience, whether they're competing in fast-paced action or exploring open worlds.

In summary, the Samsung UA55NU8500KXXV and UA65NU8500KXXV are exceptional smart TVs that combine advanced display technologies, smart features, and immersive design to deliver an outstanding entertainment experience. Whether for movie nights, sports events, or gaming marathons, these televisions are equipped to meet a variety of viewing demands while maintaining quality and performance at the forefront.

There Is a Problem with the Picture

Testing the picture

Settings Support Self Diagnosis Start Picture Test Try Now

General

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QA55Q8CNAKXXV, QA65Q9FNAKXXV, UA65NU7100KXXV, UA50NU7400KXXV, UA55NU8000KXXV specifications