The problem

Try this!

 

 

 

The compression of video content may cause picture distortions, especially in fast

The picture is

moving pictures from sports programmes and action movies.

If the signal reception is weak or poor, screen distortion may be accompanied but it is

distorted.

not a malfunction.

 

 

 

 

Mobile phones used close to the TV (within 1m) may cause noise in analogue.

 

 

The colour is wrong or

If you’re using a Component connection, make sure that the Component cables are

connected to the correct jacks. Incorrect or loose connections may cause colour

missing.

problems or a blank screen.

 

 

 

 

 

 

Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and

The colour is poor

Colour settings.

 

See if Energy Saving Mode (

Settings System Eco Solution Energy

or the picture is not

Saving Mode) has been enabled.

 

bright enough.

 

Try resetting the picture. (

Settings Picture Expert Settings Reset

 

 

Picture)

 

 

 

 

There is a dotted line

Change Picture Size to 16:9 Standard.

on the edge of the

Change the cable or satellite box resolution.

screen.

 

 

 

 

The picture is black

If you use AV equipment, connect a Composite adapter (Yellow). Then, remove the

and white.

Component adapter (Blue).

 

"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

"" If the problem persists, check the signal strength or refer to the external device’s user manual.