The problem

Try this!

 

 

The Broadcasting option

Broadcasting is only available when the Source is set to TV.

The Broadcasting menu cannot be accessed while you watch TV using a cable or

has been deactivated.

satellite box.

 

 

 

 

 

The settings are lost after

If the Usage Mode is set to Retail Mode, the TV's audio and video settings are

automatically reset every 5 minutes.

5 minutes or every time

Change the Usage Mode (

Settings System Expert Settings Usage

the TV is turned off.

Mode) to Home Mode.

 

 

 

 

 

 

Check the cable connections and reconnect them.

There is an intermittent

Loss of audio or video can be caused by using overly rigid or thick cables.

loss of audio or video.

Make sure the cables are flexible enough for long term use. If you are mounting the

 

TV to a wall, we recommend using cables with 90-degree connectors.

 

 

 

There are small particles

This is part of the product’s design and is not a defect.

on the TV's bezel.

 

 

PIP is available only when an external device is connected with an HDMI or

The PIP is not available. Component cable. Note that the function is unavailable when the Smart Hub is active or the Sports Mode is On.

A POP (TV’s internal

Change the Usage Mode (

Settings System Expert Settings Usage

banner ad) appears on

Mode) to Home Mode.

 

the screen.

 

 

 

 

 

The TV is making a

The expansion and contraction of the TV's outer casing may cause a popping noise.

popping noise.

This does not indicate a product malfunction. The TV is safe to use.

 

 

 

Your TV utilises high-speed switching circuits and high levels of electrical current.

 

Depending on the TV's brightness level, the TV may seem slightly noisier than a

The TV is making a

conventional TV.

 

Your TV has undergone strict quality control procedures that meet our demanding

humming noise.

performance and reliability requirements.

 

 

Some noise coming from the TV is considered normal and is not an acceptable

 

cause for an exchange or refund.