The problem

Try this!

 

 

 

The compression of video content may cause picture distortions, especially in

 

fast moving pictures from sports programmes and action movies.

The picture is distorted.

If the signal reception is weak or poor, screen distortion may be accompanied

but it is not a malfunction.

 

 

 

 

Mobile phones used close to the TV (within 1m) may cause noise in analogue

 

and digital channels.

 

 

 

 

If you’re using a Component connection, make sure that the Component

The colour is wrong or missing.

cables are connected to the correct jacks. Incorrect or loose connections may

 

cause colour problems or a blank screen.

 

 

 

Go to the Picture menu and then adjust the Picture Mode, Brightness,

 

Sharpness, and Colour settings.

 

The colour is poor or the

See if Energy Saving Mode (

Settings System Eco Solution

picture is not bright enough.

Energy Saving Mode) has been enabled.

 

Try resetting the picture. (

Settings Picture Expert Settings

 

Reset Picture)

 

 

 

There is a dotted line on the

Change Picture Size to 16:9 Standard.

edge of the screen.

Change the cable or satellite box resolution.

 

 

The picture is black and white.

If you are using AV composite input, connect the video cable (yellow) to the

One Connect's green component jack.

 

"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.

"" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

"" If the problem persists, check the signal strength or refer to the external device’s user manual.