I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings Support Self Diagnosis Start Sound Test Try Now

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

The problem

 

 

Try this!

There is no sound or the

Check the volume control of the device (cable or satellite box, DVD, Blu-ray,

sound is too low at maximum

etc.) connected to your TV.

 

volume.

 

 

 

 

 

 

 

 

Set

Settings Sound Select Speaker to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but there

box connected to your TV is using an HDMI cable.)

To listen to the computer sound, connect the external speaker to the

is no sound.

computer’s audio output connector.

 

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the

 

device’s power cable.

 

 

 

 

Make sure that the audio cable is connected to the correct audio output

 

connector on the external device.

The speakers are making an

For antenna or cable connections, check the signal information. A low signal

odd sound.

level may cause sound distortions.

 

Run Start Sound Test (

Settings Support Self Diagnosis Start

 

Sound Test).

 

 

 

 

 

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