Troubleshooting

Getting Support

76Getting support through Remote Management

77Finding the contact information for service

77 Requesting service

Diagnosing the TV operation

There Is a Problem with the Picture

77 Testing the picture

I Can't Hear the Sound Clearly

80 Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

I Can't Connect to the Internet

Data Service

The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

89Before using the recording and schedule recording functions

90Before using the timeshift function

Supported Resolutions for each of UHD Input Signals

91If HDMI UHD Color is set to Off

91If HDMI UHD Color is set to On

Read Before Using Voice Interaction

92 Precautions for voice interaction

92 Requirements for using voice interaction

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

95Limitations on use of photo, video, and music files

96Supported external subtitles

96Supported internal subtitles

97Supported image formats and resolutions

97Supported music formats and codecs

98Supported video codecs

Read After Installing the TV

101Picture sizes and input signals

102Installing an anti-theft lock

102 Read before setting up a wireless Internet connection

Read Before Connecting a Computer (Supported Resolutions)

103IBM

103MAC

104VESA DMT

Supported Resolutions for Video Signals

105 CEA-861

Read Before Using Bluetooth Devices

106 Restrictions on using Bluetooth

Buttons and Functions

107Buttons and functions available while playing multimedia content

109Buttons and functions available while using sports mode

110Buttons and functions available while recording a programme or Timeshift

Licence

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Samsung UE55KU6519UXZG, UE43KS7590UXZG, UE49KS7090UXZG, UE55KU6479UXZG, UE43KU6509UXZG, UE49KS9090TXZG manual Troubleshooting

UE60KU6000UXRU, UE43KU6510UXRU, UE55KU6510UXRU, UE65KU6680UXRU, UE49KU6670UXRU specifications

The Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE televisions are part of Samsung’s popular KU6075 series, which has garnered attention for its impressive features and advanced technologies. These models are designed to deliver an exceptional viewing experience, blending high-quality picture performance with smart functionality.

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