Troubleshooting

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

The TV won’t turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

on, refer to “Remote control does not work” below.

 

 

There is no picture/video.

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections

 

to the TV input. For example, if an external device’s output is HDMI, it should be connected to an

 

HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

The remote control does not work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for

doesn’t turn the TV on or off, or adjust the

the SAMSUNG TV code.

volume.

 

 

 

✎✎ Some of above pictures and functions are available at specific models only.

✎✎ You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.

Display Resolution

Mode

Resolution

Horizontal Frequency

Vertical Frequency

Pixel Clock Frequency

Sync Polarity

(KHz)

(Hz)

(MHz)

(H / V)

 

 

IBM

640 x 350

31.469

70.086

25.175

+/-

720 x 400

31.469

70.087

28.322

-/+

 

 

 

 

 

 

 

 

640 x 480

35.000

66.667

30.240

-/-

MAC

832 x 624

49.726

74.551

57.284

-/-

 

1152 x 870

68.681

75.062

100.000

-/-

 

 

 

 

 

 

 

640 x 480

31.469

59.940

25.175

-/-

 

640 x 480

37.861

72.809

31.500

-/-

 

640 x 480

37.500

75.000

31.500

-/-

 

800 x 600

37.879

60.317

40.000

+/+

 

800 x 600

48.077

72.188

50.000

+/+

 

800 x 600

46.875

75.000

49.500

+/+

 

1024 x 768

48.363

60.004

65.000

-/-

 

1024 x 768

56.476

70.069

75.000

-/-

 

1024 x 768

60.023

75.029

78.750

+/+

VESA DMT

1152 x 864

67.500

75.000

108.000

+/+

 

1280 x 720

45.000

60.000

74.250

+/+

 

1280 x 800

49.702

59.810

83.500

-/+

 

1280 x 1024

63.981

60.020

108.000

+/+

 

1280 x 1024

79.976

75.025

135.000

+/+

 

1366 x 768

47.712

59.790

85.500

+/+

 

1440 x 900

55.935

59.887

106.500

-/+

 

1600 x 900RB

60.000

60.000

108.000

+/+

 

1680 x 1050

65.290

59.954

146.250

-/+

 

1920 x 1080

67.500

60.000

148.500

+/+

 

 

 

 

 

 

✎✎ NOTE

•• The interlace mode is not supported.

•• The set might operate abnormally if a non-standard video format is selected.

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Samsung UE40ES7000SXXH, UE55ES7000SXXH manual Troubleshooting, Display Resolution, Issues Solutions and Explanations
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