,More help
REQUIRE ASSISTANCE WITH YOUR PRODUCT? Purchase any Samsung TV and you'll enjoy the convenience of Samsung Service. If you require any assistance with your TV, first try any of Samsung'shelpful support options listed here.
Troubleshooting
•For more quick solutions to common issues, see Troubleshooting and
| Maintenance in the user'smanual. |
• | On the Samsung Smart Control, |
| press the KEYPAD button, and then |
| select |
| Remote. You can also select Support |
| > |
Scan the QR code to view our | |
helpful | |
| Scan this with your |
| smart phone to see |
| helpful videos. |
Tech Support and Chat | |
• | www.samsung.com/support |
Remote Support | |
• | Samsung Remote Support service |
| offers you |
| a Samsung Technician who can |
| remotely diagnose your TV. |
For Remote Support: |
1Call the Samsung Contact Center at
2Open the menu on your TV and go to
| the Support section. |
3 | Select Remote Management, and |
| then read and agree to the service |
| agreements. When the PIN screen |
| appears, provide the PIN number to |
| the agent. |
4 | The agent accesses your TV. |
If you experience issues, please do not take the TV back to the In the United States of America, call us at
store.