Samsung UN48H6400, UN55H6400, UN48H5500 Cant see 3D images clearly, Testing 3D Picture Quality

Models: UN40H6350 UN55H6400 UN48H6400 UN48H5500 UN32H5500

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I can't see 3D images clearly.

Testing 3D Picture Quality

MENU > Support > Self Diagnosis > 3D Picture Test

"" To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.

This function is only available with the LED 6400 series and higher.

Before you review the list of problems and solutions below, use 3D Picture Test to determine if the problem is caused by the TV. The 3D Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

The Problem

Try this!

 

Make sure the glasses are powered on.

The 3D glasses are not

The 3D feature may not work properly if there is another 3D product or an

electronic device running nearby.

working correctly.

If there is a problem, keep other electronic devices as far away as possible from

 

 

the 3D Active Glasses.

 

 

I can't see 3D images

The ideal viewing distance is three times or more the height of the screen.

clearly.

We also recommend watching 3D content with your eyes level with the screen.

 

 

The batteries in the 3D

Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,

glasses are flat.

the battery lifespan is shortened.

 

 

Page 187
Image 187
Samsung UN48H6400 Cant see 3D images clearly, Testing 3D Picture Quality, Menu Support Self Diagnosis 3D Picture Test