![](/images/new-backgrounds/1281328/28132867x1.webp)
Troubleshooting
Symptom | Checklist | |
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| ffCheck if the emergency switch is on. | |
| ffCheck if all the icons are displayed on display panel. | |
The POWERbot is not | ffCheck if the battery of POWERbot is depleted. | |
working at all. | ||
charge it. | ||
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| ffReplace the batteries (AAA type) when the remote controller is not | |
| working. | |
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| ffWhen "Lo" is displayed on the display panel, carry POWERbot to the | |
The POWERbot is | docking station to charge it. | |
ffWhen POWERbot is stuck by the obstacles such as cord, threshold etc, | ||
stopped during cleaning | ||
pick it up to remove it from the obstacle. | ||
process. | ||
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| emergency switch and remove the fabrics or strings before using it again. | |
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| fIf the "Filter inspection indicator" is on, turn off the emergency switch and | |
| clean the dustbin. | |
| ffWhen there's too much dust in the dustbin, suction power may get | |
Suction power is weak. | weakened. Turn off the emergency switch and empty the dustbin. | |
fIf the intake (on bottom of POWERbot) is blocked by foreign matters, | ||
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| turn off the emergency switch and remove foreign matter from the intake. | |
| ffWhen noise suddenly increase, turn off the emergency switch and empty | |
| the dustbin. | |
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| ffCheck if there's power failure or whether the power plug is unplugged. | |
The POWERbot cannot | ffRemove any obstacles around the docking station that may disturb | |
POWERbot from returning to the docking station. | ||
find the docking station. | ||
ffWhen there's foreign matters on the charge pins that affects charging, | ||
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| clean the foreign matter. | |
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The POWERbot passes | fIf the batteries are depleted, replace them. (2 type D (LR20) batteries) | |
through the Virtual guard. | fIf the lamp is off, check if the Virtual guard is turned off and turn it on. | |
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| ffCheck if the docking station is installed along the grain of wooden floors | |
| or tiles. | |
The POWERbot suddenly | ffIt may clean in diagonal direction for moving to another area in shortest | |
cleans diagonally. | route, or it made contact with any obstacles in that angle, or if it was | |
| charged at the charged at an angle, or grain of the wooden/tile floor is in | |
| that direction. | |
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| fIf you point the red light directly on POWERbot, it may not move to | |
Point cleaning is not | desired direction. | |
working. | ||
✻✻Do not use the point cleaning under direct sunlight, bright light or on | ||
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| dark floors. | |
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