Symptom

Check

Remedy

I cannot group speakers.

•• Is the product connected to the

•• If the product is connected to the

 

network via Wi-Fi?

network via Bluetooth, NFC tagging

 

 

(Android only), TV SoundConnect,

 

 

or external device, you cannot use

 

 

the group speakers function.

App doesn't work properly

•• Does an error occur when

•• Make sure your smart device is

 

accessing the app?

compatible with the app. (See

 

 

page 78) Press here

 

 

•• Make sure the app is the latest

 

 

version.

 

 

•• Make sure the Link Mate's top

 

 

LED turns from red to blue.

 

 

•• If used with a HUB

 

 

-- Make sure the HUB and the

 

 

smart device are connected to

 

 

same router.

 

 

-- Make sure the HUB's indicator

 

 

LED's show that it is working

 

 

correctly. (See page 14, item 3.)

 

 

Press here

 

 

-- If you experience troubles with

 

 

connecting the HUB and Link

 

 

Mate, try relocating the Link Mate

 

 

so that the Link Mate is closer to

 

 

the wireless router or HUB.

NOTE

99If the problem persists, consult the service center for troubleshooting.

AAOpen Source License Notice

For further information on Open Sources used in this product, please visit the website: http:// opensource.samsung.com

4444

70

Page 70
Image 70
Samsung WAM270/ZF, WAM270/EN, WAM270/XE manual AA Open Source License Notice