Problem

Action

 

 

 

• Make sure you use the recommended types of detergent as

 

appropriate.

Excessive suds.

• Use high efficiency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

 

 

lightly soiled loads.

 

Non-HE detergent is not recommended.

 

 

Cannot apply

• Make sure the remaining amount of detergent and fabric

additional detergent.

softener is not over the limit.

Plug the power cord into a live electrical outlet.

Check the fuse or reset the circuit breaker.

Close the door and press the START/PAUSE button to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.

Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick

Stops.

drain.

 

• There may be a pause or soak period in the cycle. Wait briefly

 

 

 

 

and the washing machine may start.

 

 

• Make sure the mesh filter of the water supply hose at the

 

 

water taps is not clogged. Periodically clean the mesh filter.

 

 

• If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient power, it will

 

 

operate normally.

Troubleshooting

 

 

 

 

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Samsung WD16J7800KS/YL, WD16J7800KW/YL manual English 57