Troubleshooting
Troubleshooting
Code | Action | |
|
| |
| Check the fan motor. | |
FC | • Power off and power the machine on after | |
| then try again. | |
|
| |
| Check the water supply line. | |
| • Check for the connection of the water line (including water | |
| taps). | |
4C | • Power off and power the machine on after | |
then try again. | ||
| ||
| • Depending on the model, the drain system drains water | |
| automatically. The POWER and START/PAUSE buttons may be | |
| disabled during this process. | |
|
| |
| Laundry needs protection because the water being supplied is | |
| too hot. | |
4C2 | • Make sure the cold and hot water taps are properly | |
connected. | ||
| ||
| • Power off and power the machine on after | |
| then try again. | |
|
| |
| Check the drain system. | |
5C | • Make sure the drain filter is not clogged. | |
• If the drain filter is clogged, clean the filter and restart the | ||
| ||
| machine. | |
|
| |
| Check the washing heater. | |
HC | • Power off the machine and contact a local Samsung service | |
| centre. | |
|
| |
| Check the drying heater. | |
HC2 | • Power off and power the machine on after | |
| then try again. | |
|
| |
| Check the spinning process. | |
| • The load may not be balanced inside the drum. Check the | |
Ub | drum and make sure the load is balanced. | |
| • Press START/PAUSE to resume operation, or power off and | |
| power the machine on after | |
|
| |
| Check the MEMS sensor. | |
8C, 8C1, 8C2 | • Power off and power the machine on after | |
| then try again. | |
|
|
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