Troubleshooting

Troubleshooting

Information codes

Check the diagnostic codes below and follow the suggestions. If a certain symptom continues, contact a local Samsung service center.

Code

Action

 

 

 

Check the water level sensor.

 

• Power off and power the machine on after 2-3 minutes, and

1C

then try again.

• Depending on the model, the drain system drains water

 

 

automatically. The POWER and START/PAUSE buttons may be

 

disabled during this process.

 

 

 

Check the temperature sensor on the dry air.

TC2

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

DC

The door is open.

• Close the door and press START/PAUSE to resume operation.

 

 

 

 

Check the door switch.

DC1

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

 

Check for water leaks.

 

• Power the machine off and check the drain system for any

 

leak. Once the leak is solved, power the machine on after 2-3

LC

minutes.

 

• Depending on the model, the drain system drains water

 

automatically. The POWER and START/PAUSE buttons may be

 

disabled during this process.

 

 

 

Check the fan motor.

FC

• Power off and power the machine on after 2-3 minutes, and

 

then try again.

 

 

 

Check the water supply line.

 

• Check for the connection of the water line (including water

 

taps).

4C

• Power off and power the machine on after 2-3 minutes, and

then try again.

 

 

• Depending on the model, the drain system drains water

 

automatically. The POWER and START/PAUSE buttons may be

 

disabled during this process.

 

 

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Samsung WD18J7810KG/YL manual Information codes