Troubleshooting
Troubleshooting
Information codes
Check the diagnostic codes below and follow the suggestions. If a certain symptom continues, contact a local Samsung service center.
Code | Action | |
|
| |
| Check the water level sensor. | |
| • Power off and power the machine on after | |
1C | then try again. | |
• Depending on the model, the drain system drains water | ||
| ||
| automatically. The POWER and START/PAUSE buttons may be | |
| disabled during this process. | |
|
| |
| Check the temperature sensor on the dry air. | |
TC2 | • Power off and power the machine on after | |
| then try again. | |
|
| |
DC | The door is open. | |
• Close the door and press START/PAUSE to resume operation. | ||
| ||
|
| |
| Check the door switch. | |
DC1 | • Power off and power the machine on after | |
| then try again. | |
|
| |
| Check for water leaks. | |
| • Power the machine off and check the drain system for any | |
| leak. Once the leak is solved, power the machine on after | |
LC | minutes. | |
| • Depending on the model, the drain system drains water | |
| automatically. The POWER and START/PAUSE buttons may be | |
| disabled during this process. | |
|
| |
| Check the fan motor. | |
FC | • Power off and power the machine on after | |
| then try again. | |
|
| |
| Check the water supply line. | |
| • Check for the connection of the water line (including water | |
| taps). | |
4C | • Power off and power the machine on after | |
then try again. | ||
| ||
| • Depending on the model, the drain system drains water | |
| automatically. The POWER and START/PAUSE buttons may be | |
| disabled during this process. | |
|
|
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5/23/2016 5:56:17 PM