Problem

 

Action

 

 

 

 

 

 

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

 

floor that is not slippery.

 

 

 

If the floor is not level, use the levelling feet to adjust the

 

 

 

height of the washing machine.

 

 

• Make sure the shipping bolts are removed.

 

Excessive vibrations

• Make sure the washing machine is not contacting any other

 

 

object.

 

or makes noise.

 

 

•

Make sure the laundry load is balanced.

 

 

 

 

• The motor can cause noise during normal operation.

 

 

• Overalls or metal-decorated clothes can cause noise while

 

 

 

being washed. This is normal.

 

 

• Metal objects such as coins can cause noise. After washing,

 

 

 

remove these objects from the drum or filter case.

 

 

 

 

 

 

 

 

 

• Make sure the drain hose is straightened all the way to the

 

 

 

drain system. If you encounter a drain restriction, call for

 

 

 

service.

 

 

• Make sure the debris filter is not clogged.

 

 

•

Close the door and press or tap Start/Pause (

 

). For your

 

 

 

 

 

 

safety, the washing machine will not tumble or spin unless the

 

Does not drain and/ or

 

door is closed.

 

spin.

•

Make sure the drain hose is not frozen or clogged.

 

 

• Make sure the drain hose is connected to a drain system that

 

 

 

is not clogged.

 

 

•

If the washing machine is not supplied with sufficient power,

 

 

 

the washing machine temporarily will not drain or spin.

 

 

 

As soon as the washing machine regains sufficient power, it

 

 

 

will operate normally.

 

 

 

 

 

 

 

 

 

 

•

Press or tap Start/Pause (

 

) to stop the washing machine.

 

 

 

 

 

• It may take a few moments for the door lock mechanism to

 

 

 

disengage.

 

 

• The door will not open until 3 minutes after the washing

 

The door does not

 

machine has stopped or the power turned off.

 

open.

•

Make sure all the water in the drum is drained.

 

 

• The door may not open if water remains in the drum. Drain

 

 

 

the drum and open the door manually.

 

 

• Make sure the door lock light is off. The door lock light turns

 

 

 

off after the washing machine has drained.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

English 

49

Troubleshooting

WD90J6400AW_DC68-03591J-03_EN.indd 49

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Samsung WD80J6400AW/EG, WD90J6400AW/EG, WD80J6400AW/WS, WD80J6400AW/EE, WD90J6400AX/EE, WD90J6400AW/EE manual Troubleshooting
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WD90J6400AW/EE, WD90J6400AX/EE, WD80J6400AW/WS, WD90J6400AW/EG, WD80J6400AW/EG specifications

The Samsung WD80J6400AW/EE, WD80J6400AW/EG, WD90J6400AW/EG, WD80J6400AW/WS, and WD90J6400AX/EE are part of Samsung's innovative line of washer-dryer combos designed to enhance laundry experience through cutting-edge technology and functionality. These models seamlessly blend washing and drying in one compact unit, making them ideal for modern households where space is at a premium.

One of the standout features of these washer-dryer combos is Samsung's Ecobubble technology, which creates bubbles that help the detergent penetrate fabrics more effectively. This technology allows for efficient cleaning at lower temperatures, reducing both energy consumption and wear on garments while still achieving a thorough clean. This eco-friendly approach is perfect for environmentally conscious consumers looking to reduce their carbon footprint.

Another significant feature of these models is the Diamond Drum design, which is engineered with diamond-shaped indentations that ensure gentle care for your fabrics. This unique drum structure reduces the chances of fabric snagging and damage, extending the lifespan of your clothes. The combo units also boast a large capacity, accommodating up to 9 kg for washing and 6 kg for drying, which is particularly advantageous for larger families or those with frequent laundry needs.

The intuitive control panel featuring a Digital Display makes operating these machines straightforward. Users can easily select from a variety of wash and dry cycles, including options for delicate items, heavier fabrics, and quick wash settings. The Smart Check feature further enhances user convenience, allowing users to diagnose and troubleshoot issues via a smartphone app, saving time and potential service costs.

In addition to performance and technology, these models are designed with noise reduction in mind. The VRT Plus technology minimizes vibration and noise levels, making them suitable for use in apartments or homes where quiet operation is appreciated. This means you can do laundry at any time of the day or night without disturbing others.

Overall, the Samsung WD80J6400AW and WD90J6400AW models stand out for their combination of advanced cleaning technology, efficient performance, and user-friendly features. They provide an all-in-one solution that not only saves space but also delivers high-quality laundry care, making them an excellent choice for contemporary living.
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