Troubleshooting
Troubleshooting
Problem |
| Action | |
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| • Make sure the washing machine is installed on a level, solid | ||
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| floor that is not slippery. | |
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| If the floor is not level, use the levelling feet to adjust the | |
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| height of the washing machine. | |
| • Make sure the shipping bolts are removed. | ||
Excessive vibrations | • Make sure the washing machine is not contacting any other | ||
| object. | ||
or makes noise. |
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• | Make sure the laundry load is balanced. | ||
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| • The motor can cause noise during normal operation. | ||
| • Overalls or | ||
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| being washed. This is normal. | |
| • Metal objects such as coins can cause noise. After washing, | ||
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| remove these objects from the drum or filter case. | |
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| • Make sure the drain hose is straightened all the way to the | ||
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| drain system. If you encounter a drain restriction, call for | |
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| service. | |
| • Make sure the debris filter is not clogged. | ||
| • Close the door and press or tap Start/Pause. For your safety, | ||
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| the washing machine will not tumble or spin unless the door is | |
Does not drain and/ |
| closed. | |
or spin. | • | Make sure the drain hose is not frozen or clogged. | |
| • Make sure the drain hose is connected to a drain system that is | ||
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| not clogged. | |
| • If the washing machine is not supplied with sufficient power, | ||
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| the washing machine temporarily will not drain or spin. | |
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| As soon as the washing machine regains sufficient power, it | |
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| will operate normally. | |
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| • Press or tap Start/Pause to stop the washing machine. | ||
| • It may take a few moments for the door lock mechanism to | ||
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| disengage. | |
| • The door will not open until 3 minutes after the washing | ||
The door does not |
| machine has stopped or the power turned off. | |
open. | • | Make sure all the water in the drum is drained. | |
| • The door may not open if water remains in the drum. Drain the | ||
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| drum and open the door manually. | |
| • Make sure the door lock light is off. The door lock light turns | ||
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| off after the washing machine has drained. | |
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