Troubleshooting

Troubleshooting

 

Problem

 

Action

 

 

 

 

 

• Fully open both taps.

 

 

• Make sure the temperature selection is correct.

 

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

 

water lines.

 

 

• Make sure the water heater is set to supply a minimum

 

 

 

120 °F (49 °C) hot water at the tap. Also, check the water

 

 

 

heater capacity and recovery rate.

 

 

• Disconnect the hoses and clean the mesh filter. The mesh filter

 

Fills with the wrong

 

may be clogged.

 

water temperature.

While the washing machine fills, the water temperature may

 

 

 

change as the automatic temperature control feature checks

 

 

 

incoming water temperature. This is normal.

 

 

• While the washing machine fills, you may notice just hot and/

 

 

 

or just cold water going through the dispenser when cold or

 

 

 

warm temperatures are selected.

 

 

 

This is a normal function of the automatic temperature

 

 

 

control feature as the washing machine determines the water

 

 

 

temperature.

 

 

 

 

 

• Use the High or Extra High spin speed.

 

Load is wet at the

• Use high efficiency (HE) detergent to reduce oversudsing.

 

Load is too small. Small loads (one or two items) may become

 

end of a cycle.

 

 

unbalanced and not spin completely.

 

 

 

 

 

• Make sure the drain hose is not kinked or clogged.

 

 

 

 

 

• Make sure the door is properly closed.

 

 

• Make sure all hose connections are tight.

 

Leaks water.

• Make sure the end of the drain hose is correctly inserted and

 

 

secured to the drain system.

 

 

 

 

 

Avoid overloading.

 

 

• Use high efficiency (HE) detergent to prevent oversudsing.

 

 

 

 

 

• Excessive suds collect in recesses and can cause foul odours.

 

Has odours.

• Run cleansing cycles to sanitize periodically.

 

Clean the door seal (diaphragm).

 

 

 

 

• Dry the washing machine interior after a cycle has finished.

 

 

 

 

 

No bubbles are seen

Overloading may screen bubbles.

 

(Bubbleshot models

 

Severely contaminated laundry may not generate bubbles.

 

only).

 

 

 

 

 

 

 

54 

English

 

 

 

 

 

 

WD90K6400OW_03745R_EN.indd 54

2016/9/13 11:00:44