Problem |
| Action |
| |
|
| |||
| • Make sure the washing machine is installed on a level, solid | |||
|
| floor that is not slippery. If the floor is | not level, use the | |
|
| levelling feet to adjust the height of the washing machine. | ||
| • Make sure the shipping bolts are removed. | |||
| • Make sure the washing machine is not contacting any other | |||
Excessive vibrations |
| object. |
| |
or makes noise. | • | Make sure the laundry load is balanced. | ||
| • The motor can cause noise during normal operation. | |||
| • Overalls or | |||
|
| being washed. This is normal. |
| |
| • Metal objects such as coins can cause noise. After washing, | |||
|
| remove these objects from the drum or filter case. | ||
|
| |||
| • Make sure the drain hose is straightened all the way to the | |||
|
| drain system. If you encounter a drain restriction, call for | ||
|
| service. |
| |
| • | Make sure the debris filter is not clogged. | ||
| • | Close the door and press and hold | Start/Pause (Hold to | |
|
| Start). For your safety, the washing machine will not tumble | ||
Does not drain and/ |
| or spin unless the door is closed. |
| |
or spin. | • | Make sure the drain hose is not frozen or clogged. | ||
| • Make sure the drain hose is connected to a drain system that | |||
|
| is not clogged. |
| |
| • | If the washing machine is not supplied with sufficient power, | ||
|
| the washing machine temporarily will not drain or spin. As | ||
|
| soon as the washing machine regains sufficient power, it will | ||
|
| operate normally. |
| |
|
|
| ||
| • | Press Start/Pause (Hold to Start) to stop the washing | ||
|
| machine. |
| |
| • It may take a few moments for the door lock mechanism to | |||
|
| disengage. |
| |
The door does not | • The door will not open until 3 minutes after the washing | |||
| machine has stopped or the power turned off. | |||
open. |
| |||
• Make sure all the water in the drum is drained. | ||||
| ||||
| • The door may not open if water remains in the drum. Drain | |||
|
| the drum and open the door manually. | ||
| • Make sure the door lock light is off. The door lock light turns | |||
|
| off after the washing machine has drained. | ||
|
|
|
| |
Troubleshooting
