Troubleshooting
Problem |
| Action |
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|
|
| • | The Add Door can be opened only when the indicator |
|
| appears. However, it does not open in the following cases: |
Can I open the Add |
| - When the boiling or drying process is running and the |
| internal temperature becomes high | |
Door at any time? |
| |
| - If you set the Child Lock for safety reasons | |
|
| |
|
| - When the drum wash or drum drying cycle is running that |
|
| does not involve additional laundry |
|
| |
| • Check if the detergent drawer is closed properly. | |
The auto dispenser |
| - Open the detergent drawer and close it again. Make sure |
indicators blink. |
| it’s closed properly. |
(applicable models | • | This may happen if liquid detergent has hardened inside the |
only) |
| detergent compartment. |
-Clean and unclog the detergent compartment.
If a problem persists, contact a local Samsung service centre.
Troubleshooting
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