GENICOM LN45 and Intelliprint mL450 User Guide
Ethernet Network Interface Troubleshooting
DHCP Troubleshooting
Area to Check | Explanation |
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DHCP is enabled on the network | Use the Define Server DHCP Enabled |
interface. | command. |
| If you manually enter an IP address, DHCP is |
| automatically disabled. |
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Make sure the DHCP server is | Check to see that the DHCP server is on and is |
operational. | functioning correctly. |
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Did the network interface get its IP | Refer to the DHCP Manager on your Windows |
address from the DHCP server? | DHCP server for information about addresses |
| currently in use. If the DHCP server does not list |
| your network interface’s IP address, there many be |
| a problem. |
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RARP Troubleshooting
| Area to Check | Explanation |
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| The network interface’s name and | The network interface’s name and hardware |
| hardware address in the host’s / | address must be in this file for the host to answer a |
| etc/ethers file | RARP request. |
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| The network interface’s name and | The network interface’s name and IP address must |
| IP address in the /etc/hosts file | be in this file for the host to answer a RARP |
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| request. |
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| The operating system | Many operating systems do not start a RARP |
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| server at boot time. Check the host’s RARPD |
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| documentation for details, or use the ps command |
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| to see if there is a RARPD process running. |
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PostScript Problems |
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PostScript printers will silently abort jobs if they detect an error.
Area to Check | Explanation |
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The network interface is | To test a PostScript printer use the Test Port 1 PostScript |
communicating with the | Count 2. This command will send 2 pages of PostScript |
printer | data out the parallel port. Watch the indicators on the printer |
| to verify that the network interface is communicating with |
| the printer. |
| If the printer is capable of bidirectional communication, use |
| the Test Service PRQLPSEPS_xxxxxx_PS PostScript |
| Count 5 command. This will transfer data both to and from |
| the printer. Autoselection must be disabled and the printer |
| must be configured as a PostScript printer for this test to |
| succeed. |
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Publication No. | Genicom | Aug 01 |
