Genicom LN45, ML450 Solving Print Quality Problems, Description Possible Required Cause Action

Models: LN45 ML450

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GENICOM LN45 and Intelliprint mL450 User Guide

6-3

DESCRIPTION

POSSIBLE

REQUIRED

 

CAUSE

ACTION

 

 

 

No power.

Power switch not turned on.

Check power switch. See

 

Switch not set to [ I ].

”Chapter 1 Unpacking and

 

 

Installing Your Printer” for

 

 

Printer” for more information

 

 

 

 

Power cord not properly

Set power switch to [ O ]

 

plugged into AC outlet or AC

(off) and plug in power cord

 

connector on rear of printer

firmly. See ”Chapter 1

 

 

Unpacking and Installing

 

 

Your Printer” for more

 

 

information.

 

 

 

 

Voltage of AC power line not

Verify that AC outlet is rated

 

correct.

for the correct voltage and

 

 

amperage of your printer.

 

 

See ”Chapter 1 Unpacking

 

 

and Installing Your Printer”

 

 

for more information.

 

 

 

Power is frequently

Printer is defective

Turn printer off [ O ],

interrupted

 

disconnect power cord from

 

 

the AC outlet. See ”Appendix

 

 

E GENICOM Customer

 

 

Support and Part Numbers”

 

 

to arrange for a technical

 

 

support or service or repair

 

 

call.

 

 

 

Solving Print Quality Problems

This section describes quality problems during printing. Go through the list below to find the conditon that most closely resembles the problem and follow the recommended action. If the trouble persists after per- forming the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet, and see ”Appendix E GENICOM Customer Support and Part Numbers” to arrange for a technical support or service or repair call

DESCRIPTION

POSSIBLE

CAUSE

REQUIRED

ACTION

Faded print

Print media is moist.

Remove moist media and load new dry

 

media.

 

 

EP cartridge is old or

Replace EP cartridge. See ”Chapter 5

damaged

Printer Consumables, Cleaning and

 

Maintenance” .

Toner in EP cartridge is low.

 

 

 

Aug 01

Genicom

Publication No. GEG-99126

Page 141
Image 141
Genicom LN45, ML450 manual Solving Print Quality Problems, Description Possible Required Cause Action