GENICOM LN45 and Intelliprint mL450 User Guide

6-5

DESCRIPTION

POSSIBLE

CAUSE

REQUIRED

ACTION

Toner smears when rubbed

Print media is moist

Remove moist media and load new dry

 

 

media. See See ”Chapter 5 Printer

 

 

Consumables, Cleaning and Maintenance” .

 

 

 

 

Print media is outside

Use recommended print media. See

 

recommended specifications

”Chapter 5 Printer Consumables, Cleaning

 

 

and Maintenance” .

Black page

EP cartridge is old or

Replace EP cartridge. See ”Chapter 5

 

damaged.

Printer Consumables, Cleaning and

 

 

Maintenance” .

 

 

 

 

High-voltage power supply

See ”Appendix E GENICOM Customer

 

may be defective

Support and Part Numbers” to arrange for a

 

 

technical support or service or repair call.

Blank page

Sealing tape of EP cartridge

Pull out sealing tape. SeeSee ”Chapter 5

 

not pulled out.

Printer Consumables, Cleaning and

 

 

Maintenance” .

 

 

 

 

Printer feeds two or more

Avoice adding paper to a nearly full stack.

 

sheets at a time

See ”Chapter 5 Printer Consumables,

 

 

Cleaning and Maintenance” .

 

 

 

 

EP cartridge is old or

Replace EP cartridge. See ”Chapter 5

 

damaged.

Printer Consumables, Cleaning and

 

 

Maintenance” .

 

Toner in EP cartridge is low.

 

 

 

 

 

 

High-voltage power supply

See ”Appendix E GENICOM Customer

 

may be defective

Support and Part Numbers” to arrange for a

 

 

technical support or service or repair call.

 

 

 

Partial blanks

Print media is moist

Remove moist media and load new dry

 

 

media. See ”Chapter 5 Printer

 

 

Consumables, Cleaning and Maintenance” .

 

 

 

 

Print media is outside

Use recommended print media. See

 

recommended specifications

”Chapter 5 Printer Consumables, Cleaning

 

 

and Maintenance” .

 

 

 

 

Sealing tape of EP cartridge

Replace EP cartridge. See ”Chapter 5

 

not pulled out.

Printer Consumables, Cleaning and

 

 

Maintenance” .

Aug 01

Genicom

Publication No. GEG-99126

Page 143
Image 143
Genicom LN45, ML450 manual See Printer Consumables