Genicom ML450, LN45 manual Ethernet Network Interface Troubleshooting, Power-Up Troubleshooting

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GENICOM LN45 and Intelliprint mL450 User Guide

Ethernet Network Interface Troubleshooting

NOTE: 1: These faults are not necessarily hard faults. They only become hard faults when an attempt is made to use the “faulted” device. For these errors, the printing can continue if one simply avoids the problem. For instance, “tray trouble” faults usually indicate that the tray in question has been removed. These errors are only treated as faults when there is no alternative action to take. Your printer may be configured so that the problem is easily avoided. When the problem cannot be avoided, the described faults will be displayed.

2:The Communications Error indicates an error that requires a service call. However, before arranging for a service call, ensure that all associated cabling is correctly installed.

3:The Finisher errors are reported when an attempt is made to use the finisher.

Ethernet Network Interface Troubleshooting

This section offers various troubleshooting procedures and technical support advice for the Ethernet net- work interface.

Power-Up Troubleshooting

There are several possible error situations if the unit does not display the welcome message or the LEDs do not flash:

	Error Messages
Message		Diagnosis/Remedy
Power-up diagnostic failure (hardware		Note which LED is blinking and its color, then
failure)		contact your dealer or Technical Support.
The network interface boots but does		Briefly press the Test button on the network
not try to load the Flash ROM code		interface’s I/O panel. A network interface
		configuration page will be printed. (To press the Test
		button, you will need a pointed object - e.g. paper
		clip.)
Network Error: The ACT LED will blink		A. Make sure the Ethernet network cable is properly
yellow 2-3 times per second		connected and reboot the server.
		B. If option A fails to resolve the problem, reload
		Flash ROM. Refer to the Updating Software chapter
		of the Ethernet Network Interface Reference
		Manual.

Publication No. GEG-99126 Genicom Aug 01