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GENICOM LN45 and Intelliprint mL450 User Guide
Ethernet Network Interface Troubleshooting
NOTE: 1: These faults are not necessarily hard faults. They only become hard faults when an attempt is made to use the “faulted” device. For these errors, the printing can continue if one simply avoids the problem. For instance, “tray trouble” faults usually indicate that the tray in question has been removed. These errors are only treated as faults when there is no alternative action to take. Your printer may be configured so that the problem is easily avoided. When the problem cannot be avoided, the described faults will be displayed.
2:The Communications Error indicates an error that requires a service call. However, before arranging for a service call, ensure that all associated cabling is correctly installed.
3:The Finisher errors are reported when an attempt is made to use the finisher.
Ethernet Network Interface Troubleshooting
This section offers various troubleshooting procedures and technical support advice for the Ethernet net- work interface.
Power-Up Troubleshooting
There are several possible error situations if the unit does not display the welcome message or the LEDs do not flash:
| Error Messages | |
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Message |
| Diagnosis/Remedy |
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| Note which LED is blinking and its color, then | |
failure) |
| contact your dealer or Technical Support. |
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The network interface boots but does |
| Briefly press the Test button on the network |
not try to load the Flash ROM code |
| interface’s I/O panel. A network interface |
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| configuration page will be printed. (To press the Test |
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| button, you will need a pointed object - e.g. paper |
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| clip.) |
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Network Error: The ACT LED will blink |
| A. Make sure the Ethernet network cable is properly |
yellow |
| connected and reboot the server. |
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| B. If option A fails to resolve the problem, reload |
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| Flash ROM. Refer to the Updating Software chapter |
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| of the Ethernet Network Interface Reference |
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| Manual. |
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Publication No. | Genicom | Aug 01 |