GENICOM LN45 and Intelliprint mL450 User Guide
Printing Problems
Printing Problems
Area to Check | Explanation |
|
|
Physical connection | To test a |
| Count 100 command. This command will send 100 |
| lines of test data to the printer. |
|
|
Service characteristics | Use the Show Service Local Characteristics |
| command from a network login to see if the desired |
| service is available and to verify that the appropriate |
| protocols are enabled on the service. |
|
|
The IP address | The IP address must be unique on the network. Many |
| problems will occur when there are duplicate IP |
| addresses on the network. |
|
|
Queue Status and Port counters | Use the Monitor Queue command to ensure queue |
| entries appear in the job list. If an entry does not |
| appear, refer to the appropriate host section in this |
| Appendix. |
| Use the Monitor Port n Counters command to |
| verify that the counter is incrementing with each job. |
| If it is not, verify the connection between the network |
| interface and the printer. |
|
|
BOOTP Troubleshooting
If the BOOTP request is failing and you have configured your host to respond to the request, check these areas:
Area to Check | Explanation |
|
|
BOOTP is in your system’s | BOOTP must be an uncommented line in the /etc/ |
/etc/services file | services file. |
The network interface’s name is | The network interface’s name must be in this file for the |
in the loadhost’s | host to answer a BOOTP or TFTP request. |
/etc/hosts file |
|
The download file is in the | The download file must be in the correct directory and |
correct directory and is | |
download file in the BOOTP configuration file or, a add a | |
| default pathname to the download filename. |
The network interface and host | Some hosts will not allow BOOTP replies across IP |
are in the same IP network | networks. Either use a host running a different operating |
| system or put the network interface in the same IP |
| network as the host. |
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Aug 01 | Genicom | Publication No. |
