Code

Action

 

 

 

Check communications between main and sub PBAs.

AC

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

This message appears when you open the Add Door without

 

pressing Start/Pause (Hold to Start). If this happens, do one of

 

the following:

DDC, ddC

• Press the Add Door to close properly. Then, press and hold

Start/Pause (Hold to Start) and try again.

 

To add laundry, open the Add Door and input laundry. Close the Add Door properly. Then, press and hold Start/Pause (Hold to Start) to resume operation.

 

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

 

 

 

Check communications between the main and the inverter PBAs.

 

• Depending on the state, the machine may automatically

AC6

returns to normal operation.

• Turn the machine off, and restart the cycle.

 

 

• If the information code remains, contact a local Samsung

 

service centre.

 

 

 

The Main Door lock/unlock is not working properly.

DC1

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

 

 

 

The Add Door lock/unlock is not working properly.

DC3

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Troubleshooting

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2017-12-14 ￿￿ 12:05:48