NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM | SOLUTION |
Motor will not start. | Push plug securely into outlet. |
| Try another outlet. |
| Check circuit breaker. |
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Motor suddenly stops. | Thermal Cut Off, see Page 3. |
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Does not clean the carpet or floor. | Clean or replace the filters: Hint: If picking up fine dust, the filters may not look dirty, but a fine |
| substance tends to reduce suction when it blocks the airflow through the filters. |
| Be sure the dust bag is properly seated into the cleaner body. Page 8. |
| Replace dust bag. Page 8. |
| Be sure hose adapter is secure on back of cleaner. Page 11. |
| Check base hose and long hose. Page 11. |
| Replace a broken, cut, loose or out of shape belt. |
| Clean hair and thread from bristles and end cap area. |
| Replace brush roll if bristles are worn. |
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No suction at the end of hose. | Be sure hose adapter is secure. Page 11. |
| Clean or replace filters. Hint: If picking up fine dust, the filters may not look dirty, but a fine |
| substance tends to reduce suction when it blocks the airflow through the filters. |
| Remove any clogs from the hose that restrict the airflow. Check base hose and long hose. |
| Page 11. |
| Replace dust bag. Page 8 |
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Headlight not working. | Replace light bulb. Page 9. |
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Noise from brush roll area. | Remove hood and clean debris or items |
| from the brush roll area. |
| Replace a broken, cut, loose or out of shape belt. Page 10. |
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Cleaner is hard to push. | Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. Then |
| turn the knob to a higher setting. |
| Replace a broken, cut loose or out of shape belt. Page 10. |
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Cleaner height knob will not turn. | Hint: Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. |
| Then turn the knob. |
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Bag Cover will not go onto cleaner properly. | Dust bag must be installed properly in cleaner or bag cover will not go onto cleaner. Make |
| sure the dust bag cardboard flange is on the support shelf. See page 8. |
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Hood will not come off. | Hood cannot be removed from cleaner unless the cleaner height setting is in the lowest or |
| highest position. |
| All three screws must be removed from the top of the hood. Page 10. |
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Missing parts or questions? | Call |
| to 6:30 p.m, Saturday. Know the model and serial numbers when you call. |
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