TROUBLESHOOTING
•Is the battery pack installed correctly?
•Did the handset beep when you pressed TALK/CALL BACK? Did the VOICEMAIL/IN USE indicator come on? The battery may need to be charged.
Dial tone is OK, but cannot dial out
•Make sure the TONE/PULSE switch on the back of the base unit is set to TONE or PULSE according to your phone service.
Handset does not ring
•Make sure the RINGER switch on the handset is turned to ON.
•You may have too many extension phones on your line. Try unplugging some phones.
•See solutions for No dial tone.
You experience static, noise, or fading in and out
•Change channels.
•Is handset out of range? Move closer to the base.
If you hear 3 short beeps when you press TALK, you are out of range.
•Does the base need to be relocated?
•Charge battery.
•Make sure base is not plugged into an outlet with another household appliance.
Phone beeps
•Place handset in base for a minimum of 20 seconds to reset the security code. If that does not work, charge battery for 12 continuous hours.
•Clean charging contacts on handset and base with a soft cloth, or an eraser.
•See solutions for No dial tone.
•Replace battery.
Dialing from directory
•Did you program the directory keys correctly?
•Did you follow proper dialing sequence?
•Make sure the TONE/PULSE switch is set to TONE or PULSE according to your phone service.
•Did you reprogram directory after power outage or battery replacement?
TROUBLESHOOTING
VOICE MAIL/IN USE indicator on the base flashes
•Provided your phone company offers voice mail indicator service and you subscribe to it, VOICE MAIL/IN USE indicator flashes when the phone is not in use to indicate there is a message waiting. It stops flashing after the message has been reviewed.
Causes of poor reception
•Aluminum siding.
•Foil backing on insulation.
•Heating ducts and other metal construction can shield radio signals.
•You are too close to appliances such as microwaves, stoves, computers, etc.
•Atmospheric conditions, such as strong storms.
•Base is installed in the basement or lower floor of the house.
•Base is plugged into an AC outlet with other electronic devices.
•Baby monitor is using the same frequency.
•Handset battery is low.
•You are out of range of the base.
MAINTENANCE
To keep your telephone working and looking good, follow these guidelines:
•Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
•Do not expose to direct sunlight or moisture.
•Avoid dropping the phone, and other rough treatment to the phone.
•Clean the phone with a soft cloth.
•Never use a strong cleaning agent or abrasive powder because this will damage the finish.
•Periodically clean the charge contacts on the handset and base with a clean pencil eraser.
•Retain the original packaging in case you need to ship the phone at a later date.
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