38
SOS HELP LINE
At Sanyo, fulfilling the needs of our customers is a priority. That’s why
we created our SOS customer service program that guarantees
satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product
specialists will quickly answer your questions about setup and use
of Sanyo telephone products. Simply call toll free from anywhere in
Canada to connect to our no-charge, SOS support and service
network:
1-800-263-2244
between 8:30 am – 7:00 pm EST
Or visit our website at www.sanyoservice.com, and click the
Customer Relations button to get access to our FAQ’s (Frequently
Asked Questions) and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck.
Now with SOS, all that’s necessary is a quick call from your home for
product assistance.
HASSLE-FREE EXCHANGE
Should your Sanyo telephone require servicing due to a manufac-
turing defect during the warranty period, SANYO Canada will ship
prepaid a replacement unit* within two business days after receiving
your defective unit. Consumers are responsible for the shipping costs
of the unit back to Sanyo.
•For older, non-current models, replacement units may not be available, in which
case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factory-
authorized technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to Sanyo in its original box with all accessories,
i.e.: owner’s manual, battery, adaptor, telephone cord, etc.
CLT-2422E-NEW 7/16/02 9:08 AM Page 38