TROUBLESHOOTING GUIDE
If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
SYMPTOM | POSSIBLE CAUSE | CORRECTIVE ACTION |
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No picture. | The wrong function is selected. | Select the correct function. |
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| No disc is loaded or an unplayable disc is loaded. | Load a disc or load a playable disc. (Check the disc |
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| logo, type, colour system and regional code.) |
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| The TV is not set to receive signal from the unit. | Select the correct input function on the TV. |
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No sound. | The wrong function is selected. | Select the correct function. |
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| Volume control is set to minimum. | Turn up the volume. |
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The playback picture is poor. | An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, type, |
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| colour system and regional code.) |
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“ ” appears on the TV screen. | The selected function does not operate on the disc | The feature or action cannot be completed at this time |
| now. | because: |
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| - The feature is not available at the moment. |
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| - The DVD software restricts it. |
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| - The DVD software does not support the feature |
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| (e.g., angles). |
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The unit does not start play. | No disc is loaded. | Load a disc. |
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| An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, type, |
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| colour system and regional code.) |
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| The disc is loaded with the label side down. | Load the disc on the disc tray correctly. |
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| The disc is dirty. | Clean the disc or replace it. |
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| “Parental” is set. | Cancel the parental lock function or change the |
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| rating level. Reset it after play. |
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The operation or display is not normal. | The memory must be reset. | 1. Disconnect the mains lead. |
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| 2. Reconnect the mains lead. |
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| 3. Resume operation. |
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The remote control does not work | The batteries in the remote control are weak, or | Check the battery polarity (+ or |
properly. | installed incorrectly. | Replace the batteries. |
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| The remote control is not aimed at the remote | Aim the remote control at the remote sensor |
| sensor window. | window. |
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